- Volunteer
- Travel
- Fitness
Erin Bilger
Summary
Motivated freshman transfer student with experience in customer service, hospitality, and animal care. Skilled in communication, time management, and adaptability in fast-paced environments. Passionate about learning, community involvement, and cultural experiences. Seeking opportunities to develop professional skills while contributing positively to campus and beyond.
Overview
4
4
years of professional experience
Work History
Hostess
Looney's Pub
10.2023 - 08.2024
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Associate
Panera Bread
01.2021 - 01.2022
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Balanced multiple in house jobs, managing time and increasing my flexibility
Education
No Degree - Finance
The University of Tampa
Tampa, FL05-2028
High School Diploma -
Reservoir High School
Fulton, MD05-2024
Skills
- Customer Service & Hospitality – Skilled in guest engagement and high-volume environments
- Communication & Interpersonal Skills – Strong rapport-building and teamwork abilities
- Time Management & Multitasking – Efficient in prioritizing tasks and maintaining operations
- Adaptability & Problem-Solving – Quick learner with a proactive approach to challenges
- Animal Care & Advocacy – Experience in shelter care, socialization, and adoptions
- Cultural Awareness & Travel – Passion for exploring new places and diverse experiences
Interests
Timeline
Hostess
Looney's Pub
10.2023 - 08.2024
Associate
Panera Bread
01.2021 - 01.2022
No Degree - Finance
The University of Tampa
High School Diploma -
Reservoir High School
Similar Profiles
Madison RoperMadison Roper
Hostess at Looney's PubHostess at Looney's Pub
Monica WilsonMonica Wilson
Server at Looney's PubServer at Looney's Pub
Ava PatinoAva Patino
Hostess at Looney's PubHostess at Looney's Pub
MEADOW WEBBMEADOW WEBB
Hostess at PjWhelihan'sHostess at PjWhelihan's
Crystal A. Del ValleCrystal A. Del Valle
Hostess at Dancing Tomato CafeHostess at Dancing Tomato Cafe