Erin Birkhead
Magna,UT
Summary
Forward-thinking professional with deep understanding of resolving customer problems with efficiency and civility. Expert in product issues with dedication to increasing productivity through close analysis of tasks. Proven history of increasing customer satisfaction.
Overview
11
11
years of professional experience
Work History
Dealer Program Coordinator
3form
West Valley City, UT
02.2014 - Current
- Account Management - SPIFF/Rebate reporting.
- GSA and TIPS contract quoting and contract maintenance/management.
- Project quoting and management for Dealer Customers, while maintaining a high level of quality and Customer Support.
- Ensured customer satisfaction by addressing any complaints or concerns promptly.
- Training new team members and Material Consultants.
Education
High School Diploma -
Hunter High School
West Valley City, UT06-2003
Skills
- Coaching and Mentoring
- Project Management
- Understanding Customer Needs
- Advanced problem solving
- Stress Tolerance
- Adaptability
- Cross-Functional Collaboration
- Relationship Building
- Multitasking Abilities
- Self-Directed
- Friendly, Positive Attitude
- Attention to Detail
Accomplishments
- 2022 Presidents Award
Timeline
Dealer Program Coordinator
3form
02.2014 - Current
High School Diploma -
Hunter High School
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