Erin Brown

• Property Revenue Manager for Bahia Mar Fort Lauderdale Beach Resort, a Doubletree by Hilton.
• Manage team of 5 Revenue Managers in South Florida/Puerto Rico, supporting their efforts to improve RevPAR and index growth through strategic sales tactics and marketing opportunities.
• Monitor area performance metrics, providing timely feedback and implementing corrective actions when necessary in coordination with Regional Team.
• Achieve high employee retention by managing team-building initiatives, supporting work life harmony, and nurturing an inclusive and respectful team culture through meaningful engagement.
• Take on additional projects in support of Managed team and broader RMCC goals and efficiencies, as well as volunteer for team building and collaboration initiatives to build stronger partnerships.

Student Teacher for Grades K and 1, Cover Teacher for Grades K-6, and Teacher Assistant for Nursery ages 3-4

• Encouraged creative thinking and motivated students using differentiated questioning within the lesson provocation.
• Incorporated exciting and engaging activities to achieve student participation through hands-on learning.
• Planned and delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
• Worked cooperatively with co-teachers, administrators and parents to help students reach learning objectives.

• Assisted Central Revenue Management team with daily hotel revenue management functions on short term projects across the globe, including Swissotel Resort Kamala Phuket, Thailand, Fairmont Ajman UAE, and Swissotel Kolkata, India.

• Supplied critical analysis on consequences of short and long range decisions affecting occupancy, Average Daily Rate and rooms profit goals for rooms revenue of $74M.
• Provided proactive recommendations to aid in achieving Key Performance Indicators and grow market share.
• Owned operational forecast process, 12 month rolling forecasts, and annual budgeting in 13 market categories.
• Managed in-house reservations team of three to ensure reservations entries are accurate, departmental processes are timely and efficient, and communications with internal and external customers are effective.

• As first employee and Director, worked closely with General Manager of RMCC to grow office to 26 employees remotely managing 54 properties with total room revenues exceeding $323 million.
• Oversaw workgroup of 14 team members including Assistant Directors, Revenue Managers and Analysts.
• Acted as hotel facing Revenue Manager for several properties throughout my time, including the very first RMCC hotel, the Doubletree Detroit Metro Airport.
• Provided revenue management training and development for each team member, including regular audits of their tools and processes.

• Performed all revenue management tasks for properties totaling $37M, including critical analysis, pricing strategy, short and long term forecasting, annual budgeting, transient inventory and group block management.