Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erin Brown

Katy

Summary

Dedicated Medical Assistant with a proven track record at Complete Dermatology, excelling in patient care coordination and HIPAA compliance. Enhanced clinic efficiency through effective support in diagnostic procedures and compassionate patient interactions, fostering trust and satisfaction. Skilled in phlebotomy and EMR/EHR, demonstrating a commitment to professionalism and ethics in all patient engagements.

Overview

7
7
years of professional experience

Work History

Medical Assistant

Complete Dermatology
10.2017 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Biologic Coordinator, including getting prior authorizations, working with specialty pharmacies and HUB's
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.

Education

High School Diploma -

Skyline High School
Dallas, TX
05-1993

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Vital sign monitoring
  • EMR / EHR
  • Direct patient care
  • Clinical documentation
  • Patient-focused care
  • Data entry
  • Phlebotomy
  • Reliable team player
  • Procedure assistance
  • Electronic medical records
  • Compassionate
  • Specimens collection and processing
  • Patient assessments
  • Medical procedures
  • Professionalism and ethics
  • Appointment setting
  • Maintaining confidentiality
  • Compassionate caregiver
  • Patient care coordination
  • Patient flow management
  • Sterilization techniques
  • Medical supply inventory
  • Equipment sterilization
  • Sterile technique
  • Complex Problem-solving
  • Trustworthy companion
  • Adaptable
  • Patient relations
  • Patient management
  • Simple dressings
  • Prioritizing stat orders
  • Inventory management
  • Professional bedside manner
  • Monitoring patient progress
  • Diagnostic procedures
  • Indirect patient care
  • Reliable transportation
  • Conflict resolution
  • Companionship and emotional support
  • Medical equipment operation
  • Laboratory maintenance

Timeline

Medical Assistant

Complete Dermatology
10.2017 - Current

High School Diploma -

Skyline High School
Erin Brown