Erin Conner
Muskego,Wisconsin
Summary
Dynamic professional with a proven track record in hospitality, notably at Tres Locos, where I elevated guest experiences through exceptional service and memory retention. Skilled in both customer engagement and POS system management, I excel in fast-paced environments, ensuring both efficiency and warmth in customer interactions. My commitment to professional development and team collaboration underpins my ability to consistently achieve and exceed service excellence.
Overview
3
3
years of professional experience
Work History
Server
Danny Haskells
03.2024 - 12.2024
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
Food Runner
Tres Locos
03.2023 - 03.2024
- Established rapport with customers by providing friendly and attentive service.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Lifeguard
Princeton Club
12.2021 - 09.2023
- Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
- Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
- Attentively monitored swimmers to identify distress.
Education
High School Diploma -
Muskego High School
Muskego, WI06-2024
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
- Customer service
- Menu memorization
- Team collaboration
- Table bussing
- Relationship management
Timeline
Server
Danny Haskells
03.2024 - 12.2024
Food Runner
Tres Locos
03.2023 - 03.2024
Lifeguard
Princeton Club
12.2021 - 09.2023
High School Diploma -
Muskego High School
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