Erin Cootware
Winthrop
Summary
Passionate Teaching Assistant offering 8 year background working with students at elementary and middle school levels. Skilled in assisting teachers with classroom functions, lesson planning, and individual and group instruction. Talented in using various strategies to model positive behavior and maintain classroom discipline.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Teaching Assistant
Massena Central School District
09.2016 - Current
- Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
- Communicated with parents to inform about child's progress and classroom behavior.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
Administrative Assistant to the Trust Dept
Community Bank NA
04.2012 - 08.2016
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Assistant Head Teller
Community Bank NA
10.2006 - 11.2010
- Processed customer transactions promptly, minimizing wait times.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Educated customers on online banking and mobile banking applications.
- Maintained friendly and professional customer interactions.
Education
Bachelor of Science - Public Health
SUNY, Potsdam
Potsdam, NY12-2024
Skills
- Positive attitude
- Material preparation
- Effective communication
- Relationship building
- Verbal and written communication
- Multicultural awareness
- Calm and patient demeanor
- Helping students with special needs
- Student records management
Certification
- First Aid, CPR, and AED Instructor Certification - American Red Cross.
Timeline
Teaching Assistant
Massena Central School District
09.2016 - Current
Administrative Assistant to the Trust Dept
Community Bank NA
04.2012 - 08.2016
Assistant Head Teller
Community Bank NA
10.2006 - 11.2010
Bachelor of Science - Public Health
SUNY, Potsdam
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