Erin Cramer
Lakewood
Summary
Dedicated, efficient, dependable Behavioral Health Case Manager with a focus on empathy, advocacy, and teamwork. Well-organized and proactive problem-solver who values serving at-risk individuals in the community.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Behavioral Health Case Manager
The Centers
Cleveland
07.2022 - Current
- Provided individualized support for healthcare, behavioral healthcare, and community resources to enhance client well-being.
- Collaborated with clients to develop individualized treatment plans and performed regular treatment plan reviews and updates.
- Worked on a multidisciplinary service team, in collaboration with nurses, physicians, and pharmacists to achieve positive client health outcomes.
- Addressed social determinants of health for clients, including housing, community needs, social needs, economic needs, and education needs.
- Managed administrative tasks, including timely progress notes, treatment plans, and healthcare screenings while maintaining client confidentiality.
Residential Assistant
Gracehaven Inc.
Columbus
05.2021 - 06.2022
- Delivered trauma-informed care to support the healing and empowerment of sex trafficking victims in group home.
- Built trust-based relationships with residents to foster a supportive and safe environment.
- Supported residents during school, therapy sessions, community events, and family visits to enhance their social integration.
- Implemented and enforced group home rules, policies, and procedures.
Reception and Placement Intern
US Together
Columbus
08.2021 - 12.2021
- Guided new refugees and immigrants in cultural assimilation, facilitating smoother transitions after arrival.
- Provided case management services to clients such as cultural orientation, linkage to employment, locating housing, and obtaining documentation.
- Managed administrative tasks, organized client files, and protected client confidentiality.
Education
Master of Social Work -
Cleveland State University
Cleveland, OH05-2027
Bachelor of Science - International Relations and Diplomacy
The Ohio State University
Columbus, OH05-2022
Skills
- Crisis Intervention
- Client Advocacy
- EPIC Charting
- Training in Cognitive Behavioral Therapy for Psychosis
- Effective Communication
- Team Collaboration
- Leadership Skills
- Highly Organized
Certification
CPR/AED/First Aid
Timeline
Behavioral Health Case Manager
The Centers
07.2022 - Current
Reception and Placement Intern
US Together
08.2021 - 12.2021
Residential Assistant
Gracehaven Inc.
05.2021 - 06.2022
Master of Social Work -
Cleveland State University
Bachelor of Science - International Relations and Diplomacy
The Ohio State University