Erin Curtis
Pocatello,ID
Summary
Dynamic Claims Adjuster with a proven track record at Allstate, excelling in claims investigation and regulatory compliance. Recognized for achieving high customer satisfaction through effective communication and critical thinking. Adept at managing complex claims and collaborating with legal teams to enhance outcomes, ensuring policyholders receive timely support during catastrophic events.
Overview
9
9
years of professional experience
2
2
Certification
Work History
Claims Adjuster
Allstate
04.2017 - Current
- Evaluated and processed complex insurance claims to ensure compliance with company policies and regulations.
- Conducted thorough investigations to determine liability and assess damages for various claim types.
- Collaborated with legal teams to gather necessary documentation for disputed claims, enhancing case outcomes.
- Conducted thorough investigations of complex insurance claims, gathering evidence and analyzing relevant documentation.
- Prepared summaries of damage, payments, and policy coverage.
- Achieved high customer satisfaction ratings by providing clear and timely communication throughout the claims process.
- Answered customer questions regarding deductibles.
- Managed catastrophic loss events effectively by coordinating rapid response efforts and providing support to impacted policyholders.
Education
High School Diploma -
Idaho State University
Pocatello, IDSkills
- Critical thinking
- Claims investigation
- Active listening
- Highly motivated
- Claims processing
- Decision-making
- Policy interpretation
- Sales background
- Regulatory compliance
Certification
- Licensed for producer and adjuster.
Languages
English
Timeline
Claims Adjuster
Allstate
04.2017 - Current
High School Diploma -
Idaho State University