Erin Dalton
Hudson
Summary
Dynamic professional with extensive experience in leadership and customer service. Proven track record in enhancing operational efficiency and fostering team collaboration. Skilled in marketing strategies and cash handling, committed to driving community engagement and delivering exceptional service. Fast learner dedicated to continuous improvement.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Brass Tap FSC LLC
Tampa, FL
02.2024 - Current
- Oversaw project coordination to align team efforts with organizational goals. Facilitated collaboration among departments to enhance workflow efficiency. Mentored junior staff to foster professional development and team cohesion.
- Managed cash handling operations to maintain financial integrity and security.
- Oversaw product ordering processes to enhance operational efficiency. Coordinated with suppliers to optimize inventory levels. Trained team members on best practices for order management.
- Facilitated scheduling activities to enhance operational efficiency.
- Managed daily operations for front of house and back of house to ensure seamless service delivery.
- Ensured high-quality service for patrons to enhance customer satisfaction and maintain a safe working atmosphere.
- Developed and implemented marketing initiatives aimed at fostering community relationships.
General Manager
Beef O Brady's FSC LLC
Tampa, FL
10.2019 - 02.2024
- Led project teams in executing tasks to align with strategic objectives. Oversaw project timelines and resource allocation to enhance efficiency. Fostered collaboration among team members to drive project success.
- Managed cash handling operations to maintain financial integrity and security.
- Developed and maintained schedules to ensure efficient workflow and timely project completion.
- Oversaw product ordering initiatives to enhance operational efficiency. Collaborated with cross-functional teams to streamline inventory management. Developed relationships with suppliers to optimize delivery schedules.
- Oversaw recruitment processes to build a skilled workforce. Developed and implemented training programs to elevate employee competencies. Fostered a culture of continuous learning and development within the organization.
- Directed daily operations to support organizational goals and maintain productivity.
- Monitored compliance with quality standards to uphold operational excellence.
- Developed and implemented marketing strategies to engage local audiences and foster community relationships.
Bartender Shift Manager
Beef O' Brady's
Land O' Lakes, FL
08.2015 - 03.2019
- Provided high-quality service to patrons to enhance customer satisfaction.
- Managed cash handling operations to maintain financial integrity and security.
- Implemented strategies for crowd engagement during shifts to foster a welcoming environment.
- Managed locking procedures and upheld cleanliness protocols to maintain a safe and welcoming environment.
Hairstylist
Pure Hair Co
Lutz, FL
01.2016 - 08.2016
- Oversaw project timelines and coordinated team efforts to achieve objectives. Facilitated communication among team members to enhance collaboration. Managed project documentation to ensure compliance with standards.
- Delivered personalized haircuts, color applications, and styling services to enhance client satisfaction.
- Developed and implemented marketing initiatives to promote company offerings and drive customer interest.
- Engaged in educational development to expand knowledge and skills relevant to industry demands.
- Led initiatives to enhance product visibility and drive sales growth. Oversaw training sessions for team members on product features and benefits. Cultivated relationships with key clients to foster loyalty and repeat business.
- Implemented and upheld sanitation protocols to maintain hygienic environments.
Education
High School Diploma -
River Ridge Highschool
New Port Richey, FLCosmetology Certificate of Completion -
Paul Mitchell The School
Tampa, FLSkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Customer relations
- Team motivation
- Staff training and development
- Staff supervision
- Conflict resolution
- Team building
- Customer rapport
Timeline
Assistant Manager
Brass Tap FSC LLC
02.2024 - Current
General Manager
Beef O Brady's FSC LLC
10.2019 - 02.2024
Hairstylist
Pure Hair Co
01.2016 - 08.2016
Bartender Shift Manager
Beef O' Brady's
08.2015 - 03.2019
High School Diploma -
River Ridge Highschool
Cosmetology Certificate of Completion -
Paul Mitchell The School