Erin Day
Kokomo,IN
Summary
Compassionate CNA known for maintaining high productivity levels and completing tasks efficiently. Possess specialized skills in patient care, vital signs monitoring, and hygiene assistance that ensure optimal support and comfort for patients. Excel in communication, empathy, and time management, contributing to positive outcomes in fast-paced healthcare settings.
Overview
9
9
years of professional experience
Work History
Case Manager
Area IV Agency On Aging And Community Action Programs
11.2024 - Current
- Coordinated comprehensive care plans to address client needs and goals.
- Monitored client progress and adjusted interventions to promote positive outcomes.
- Collaborated with multidisciplinary teams to ensure holistic service delivery.
- Facilitated communication between clients, families, and service providers for effective support.
CNA/Education Coordinator/Lead Specialist
Visiting Angels Home Care
04.2016 - 10.2024
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Documented patient care services by charting in designated areas.
- Reported changes in patient conditions to registered nurse or physician.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Planned and developed educational programs, courses, workshops and other learning activities.
- Provided guidance and support to teaching staff regarding curriculum development and instruction techniques.
- Created content for online learning modules using video, audio, text and interactive elements.
- Monitored student progress throughout the course duration and identified areas of improvement needed for individual learners.
- Generated reports summarizing student performance across multiple courses offered through the program.
- Generated qualified leads through outbound calls and emails.
- Responded promptly to customer queries and complaints to find solutions and diffuse tension.
- Approached prospective clients through emails and cold calling to consistently meet sales targets.
CNA
Wesley Manor
06.2018 - 02.2022
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Documented patient care services by charting in designated areas.
- Reported changes in patient conditions to registered nurse or physician.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
Education
Bachelor of Science - Criminal Justice
Colorado Technical University
Colorado Springs, CO06-2012
Skills
- Compassion and Empathy
- Patient Care
- Feeding Assistance
- Compassionate communication
- Complex Problem-Solving
- Vital signs monitoring
Timeline
Case Manager
Area IV Agency On Aging And Community Action Programs
11.2024 - Current
CNA
Wesley Manor
06.2018 - 02.2022
CNA/Education Coordinator/Lead Specialist
Visiting Angels Home Care
04.2016 - 10.2024
Bachelor of Science - Criminal Justice
Colorado Technical University
Education and Training
other
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