Erin Dial
Knoxville,TN
Summary
Motivated individual, eager to contribute to team success through diverse knowledge, education, and professional skills. A strongly held personal belief, that the learning process has no expiration date, has only promoted a desire for continued learning and growth. Highly motivated for further career advancement, as it offers more opportunities to expand positive influence, as a productive team contributor, and broaden the capacity to help create and make change to improve the lives of others.
Overview
12
12
years of professional experience
Work History
Family Services and Engagement Specialist
Knox Co
Knoxville, TN
10.2017 - Current
- Assist low-income families gain access to necessary resources in order to sustain healthy state of family well-being and resiliency.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Planned, promoted and managed parent workshops on assisting children in attaining academic success.
- Used previous education and experience to better meet program standards of Family Engagement.
Provider Care and Logistics Coordinator
Odyssey Behavioral Health, Pasadena Villa
Sevierville, TN
06.2015 - 10.2017
- Facilitated care and recovery of clients through intake assessments, patient specialist referrals per doctor's orders, and insurance pre-certifications for various treatments as needed
- Discussed and collaborated overall treatment arrangements with family and treatment team on weekly basis.
- Managed logistical oversight of staffing and fleet to assure client transport to any necessary outside providers
- Increased efficiency in completion of daily operations involving doctor, nurse, and therapists requests for additional services recommended for their patients and clients.
Nanny/Household Manager
Chabad Knoxville
Knoxville, TN
03.2013 - 06.2015
- Demonstrated high level ability to multitask and be responsible for diverse set of duties, and do so with respect and adherence to cultural and religious philosophy of Orthodox Judaism.
Therapeutic Nursery Supervisor and Parent Educator
Child And Family Tennessee
Knoxville, TN
08.2010 - 02.2013
- Managed and facilitated successful operation of special needs DHS/Three Star accredited nursery for infants and children born with prenatal drug exposure.
- Hired and trained permanent and temporary nursery staff based on special and unique needs of clientele served
- Facilitated Parent Education classes and Parenting Process groups for women participating in non-profit agency's residential mental health and drug rehabilitation program.
Education
Bachelor of Science - Human Ecology
The University of Tennessee - Knoxville
Knoxville, TN05.2009
Skills
- Microsoft Office Suite
- Virtual Meeting Platforms
- Strong analytical skills
- Universal professional soft skills
- Research Study and Practices
- Non-profit programs and organizations
- Competence in trauma-informed care, ACEs
- Client needs assessment
Timeline
Family Services and Engagement Specialist
Knox Co
10.2017 - Current
Provider Care and Logistics Coordinator
Odyssey Behavioral Health, Pasadena Villa
06.2015 - 10.2017
Nanny/Household Manager
Chabad Knoxville
03.2013 - 06.2015
Therapeutic Nursery Supervisor and Parent Educator
Child And Family Tennessee
08.2010 - 02.2013
Bachelor of Science - Human Ecology
The University of Tennessee - Knoxville
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