Erin Evans
Madison
Summary
Focusing on enhancing customer experiences at Gates & Brovi, I excel in customer service and time management. Leveraging teamwork and problem-solving skills, I've significantly contributed to maintaining high standards of service and organization. My ability to multitask and prioritize ensures efficiency and satisfaction in fast-paced environments.
Personable and reliable with strong organizational skills and passion for helping others. Committed to creating welcoming environment and enhancing customer experience.
Overview
4
4
years of professional experience
Work History
Library Assistant
Ripon College
09.2024 - Current
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
- Answered questions from patrons and helped to find desired materials.
- Handled check-in and check-out process of library books and materials at circulation desk.
Server Assistant
Gates & Brovi
09.2021 - Current
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded dishes to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash. Also enhanced customer dining experience by promptly clearing tables and efficiently resetting them for new guests.
- Consistently exceeded expectations in maintaining high standards of cleanliness throughout the restaurant during busy shifts.
- Maintained a calm demeanor during high-stress situations
Sales Associate
Menards
05.2021 - 08.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise as well as rotating stock and restocked shelves to maintain product availability and store appearance.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites and answered customer questions about sizing, accessories, and merchandise care.
Education
Associate of Science - Biology
Ripon College
Ripon, WI05-2027
High School Diploma -
Madison West High School
Madison, WI06-2023
Skills
- Library services
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Attention to detail
- Service prioritization
Languages
Spanish
Limited Working
Timeline
Library Assistant
Ripon College
09.2024 - Current
Server Assistant
Gates & Brovi
09.2021 - Current
Sales Associate
Menards
05.2021 - 08.2021
Associate of Science - Biology
Ripon College
High School Diploma -
Madison West High School
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