Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Erin Fan

Full-time Student
San Luis Obispo,California

Summary

Highly skilled in customer service with valuable experience as a waiter. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.

Overview

2
2
years of professional experience

Work History

Waitress

201 Kitchen
San Luis Obispo, California
07.2024 - Current
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.

Waitress

Arigato Sushi
San Luis Obispo, California
07.2024 - Current
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.

Waitress

Eloong Dumplings
Westlake Village, California
11.2022 - 12.2023
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.

Education

Bachelor of Arts - Political Science

California Polytechnic State University, San Luis Obispo
San Luis Obispo, CA
06-2026

Skills

  • Professional communication
  • Efficient collaboration
  • Attention to detail
  • Critical thinking
  • Taking initiative
  • Organizational
  • Active listening

Affiliations

  • Cal Poly, Delta Gamma Theta Alpha Chapter, Panhellenic Delegate
  • Cal Poly, Phi Alpha Delta Pre-Law Fraternity, Member

Languages

Chinese (Mandarin)
Limited

Timeline

Waitress

201 Kitchen
07.2024 - Current

Waitress

Arigato Sushi
07.2024 - Current

Waitress

Eloong Dumplings
11.2022 - 12.2023

Bachelor of Arts - Political Science

California Polytechnic State University, San Luis Obispo
Erin FanFull-time Student