Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Morgan Rakoczy

Thompson's Station,TN

Summary

Motivated with an engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences. Enthusiastic and reliable professional takes pride in providing excellent customer service. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level as an administrator assistant position. Ready to help team achieve company goals.

Overview

7
7
years of professional experience

Work History

Waitress

Jonathans Grille
08.2020 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.

Waitress

Jonathans Grille
01.2018 - 08.2020
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.

Server Assistant

55 South Restaurant
06.2017 - 01.2018
  • Greeted customers warmly to provide exceptional customer service.
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.

Education

Bachelor of Arts - Healthcare Adminstration

Middle Tennessee State University
Murfreesboro, TN
05.2024

Skills

  • Customer Engagement
  • Verbal Communication
  • Critical Thinking
  • Computer Skills
  • Time Management
  • Customer Service
  • Customer and client relations
  • Dedicated Team Player
  • Professional Communication
  • Relationship Building
  • Office Administration
  • Strong Problem Solver
  • Microsoft Excel

Timeline

Waitress

Jonathans Grille
08.2020 - Current

Waitress

Jonathans Grille
01.2018 - 08.2020

Server Assistant

55 South Restaurant
06.2017 - 01.2018

Bachelor of Arts - Healthcare Adminstration

Middle Tennessee State University
Morgan Rakoczy