Erin Fralin
Clearwater,FL
Summary
Reliable and friendly server with years of experience in fast-paced restaurant environments. Skilled at taking orders, memorizing menu items, and delivering excellent customer service. Highly organized and efficient multitasker with a knack for anticipating customer needs.
Overview
6
6
years of professional experience
Work History
Caddy's Indian Shores
Sunpubs
05.2023 - 10.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Increased sales significantly by upselling higher-end products to customers.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Server
Hogans Hangout
05.2022 - 03.2023
- Developed extensive knowledge of beer, wine, spirits, cocktails and other beverages to ensure accuracy when taking orders
- Displayed strong multitasking capabilities while managing multiple tasks simultaneously during busy shifts
- Utilized excellent organizational skills to coordinate daily operations of the restaurant, including seating arrangements, food orders and payment processing.
Server
Teds Luncheonette
10.2018 - 04.2022
- Worked closely with wait staff to communicate customer needs during busy shifts
- Demonstrated excellent customer service skills by efficiently responding to requests in a timely manner.
Server
Joes italian restaurant
02.2019 - 05.2021
- Continuously monitored tables for any additional requests or assistance needed by guests
- Processed payments accurately using POS systems and handled cash transactions efficiently
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Education
High School Diploma -
Largo High School
Largo, FLSkills
- Suggestive Selling
- High-Volume Dining
- Servsafe Certified
- Reliability and punctuality
- Strong multitasking
Timeline
Caddy's Indian Shores
Sunpubs
05.2023 - 10.2024
Server
Hogans Hangout
05.2022 - 03.2023
Server
Joes italian restaurant
02.2019 - 05.2021
Server
Teds Luncheonette
10.2018 - 04.2022
High School Diploma -
Largo High School
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