Erin Gilmer
Largo,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
PEO Benefit Specialist
Paychex Inc
08.2018 - Current
- Enhanced employee satisfaction by implementing efficient benefits administration processes.
- Streamlined benefits enrollment for new hires, resulting in a quicker onboarding experience.
- Reduced company costs by conducting thorough benefits audits and identifying areas of improvement.
- Managed relationships with insurance carriers, ensuring prompt resolution of claims and issues.
- Trained new team members in policies and procedures and offered insight into best ways to manage job tasks and duties.
Delivery Driver
Bite Squad
01.2017 - 08.2018
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Education
No Degree - Criminal Justice
University of South Florida
Tampa, FLHigh School Diploma -
Tampa Preparatory High School
Tampa, FL05.1998
Skills
- HIPAA Compliance
- Benefits Administration
- HRIS Systems
- Voluntary Benefits
- Healthcare Benefits
- Open Enrollment
- Flexible Spending Accounts
- Verbal and Written Communication
- Highly Skilled in Salesforce
- Special Projects
- Written and Oral Communication
- Attention to Detail
- Highly Skilled in Outlook and Powerpoint
Accomplishments
During every quarterly review i have always gotten recognition for meeting and exceeding any goals I created.
Training
I created Power Point trainings for the Outlook email position. I created trainings on how to Image documents. I created trainings on how process a Verification of Benefits.
Timeline
PEO Benefit Specialist
Paychex Inc
08.2018 - Current
Delivery Driver
Bite Squad
01.2017 - 08.2018
No Degree - Criminal Justice
University of South Florida
High School Diploma -
Tampa Preparatory High School