Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
Erin Greenlee

Erin Greenlee

Oklahoma City,OK

Summary

Dynamic and adaptable professional with a proven track record, achieving high customer ratings through exceptional service and effective problem-solving. Skilled in time management and safety awareness, I excel in fast-paced environments, while building rapport with passengers. Committed to maintaining service standards and enhancing customer experiences. Provides excellent customer service to passengers from all walks of life. Offers directions, answers questions and resolves problems. Proactive and dependable with excellent work ethic.

Overview

22
22
years of professional experience

Work History

Rideshare Driver

Uber
01.2023 - Current
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
  • Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
  • Responded to passenger concerns and complaints politely and professionally.
  • Built and maintained positive relationships with passengers by providing friendly and professional service.
  • Remained calm and poised in emergent situations.
  • Responded with ease to sudden changes in routes and schedules.

Assembler

Nortek Air Solutions
07.2023 - 06.2025
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Completed durable assemblies and subassemblies with hand and power tools.
  • Followed outlined specifications to implement assembly plans.
  • Organized workstations to maximize productivity, reduce distractions and meet deadlines.
  • Collaborated with team members to improve production processes and maintain quality standards.

Delivery Driver (Seasonal)

Siege Logistics (FedEx)
10.2022 - 12.2022
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Delivered packages to customer doorsteps and business offices.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Verified accuracy of all deliveries against order forms.

Press Operator

Berry Global
08.2022 - 10.2022
  • Promptly removed completed loads from press.
  • Reviewed completed orders for quality and accuracy.
  • Operated press to achieve highest print quality and productivity with minimal scrap.
  • Loaded and positioned raw materials in loading and feeding mechanisms.
  • Followed company policies and OSHA requirements to maintain work safety.

Production Associate

Armstrong Flooring
03.2018 - 07.2022
  • Organized work to meet demanding production goals.
  • Supported current production needs by moving items between equipment, conveyors, and staging areas.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.
  • Collaborated with other departments to optimize production workflows.
  • Investigated processing errors and malfunctions, resolving issues with minor machine repairs.

Production Assembler

Ditch Witch
04.2014 - 03.2018
  • Reviewed component quality to assess conformance with tolerances and remove unacceptable products.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Operated production machinery safely to reduce workplace accidents.
  • Troubleshot and resolved mechanical issues that occurred during assembly.
  • Monitored inventory, keeping necessary supplies on hand.

Military Police Officer

United States Army
03.2009 - 03.2014
  • Secured restricted areas and enforced limited access for civilians and military members in order to provide force protection and property security.
  • Documented and organized security information accurately and efficiently.
  • Provided emergency response security, eliminating hazards, and potential dangers.
  • Maintained 100% accountability of assigned equipment.
  • Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
  • Developed and maintained cooperative relationships with local, state and federal law enforcement agencies to support communication.
  • Responded to emergency calls to provide assistance to citizens in need.

Production Assembler

Ditch Witch
04.2008 - 03.2009
  • Participated in projects requiring assembly of large and small components.
  • Assembled parts correctly according to specifications, reducing quality issues.
  • Assembled production parts with high degree of accuracy and precision using hand and power tools.
  • Utilized blueprints, schematics and diagrams to accurately complete tasks.

Assistant Mechanic

City Of Perry
09.2007 - 04.2008
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.
  • Corrected faults and maximized performance by rebuilding systems and individual components.
  • Tuned automotive systems and components to optimize functionality and prolong life of each piece.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.

Diesel Mechanic

United States Marine Corps
08.2003 - 08.2007
  • Troubleshot and diagnosed problems with brakes, steering, and transmissions.
  • Installed new systems and components in vehicles.
  • Ordered parts necessary for vehicle repairs and new installations.
  • Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders.

Education

Bachelor of Science - Computer Science

Oklahoma State University
Stillwater, OK
06.2029

Skills

  • Customer feedback management
  • Cultural awareness
  • Customer service
  • Communication
  • Problem-solving
  • Customer engagement
  • Negotiation strategies
  • Service standard compliance
  • Appointment scheduling
  • Dispute resolution
  • Sales expertise
  • Tactful and diplomatic
  • Critical thinking
  • Service upselling
  • Building rapport
  • Microsoft Office Suite
  • Product knowledge
  • Customer consulting
  • Order fulfillment
  • Active listening

Interests

  • AMA member, with a focus on building and flying helicopters, sharing insights with fellow enthusiasts
  • Electronics and Circuit Building
  • Artificial Intelligence (AI) and Machine Learning
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Avid Reader

Timeline

Assembler

Nortek Air Solutions
07.2023 - 06.2025

Rideshare Driver

Uber
01.2023 - Current

Delivery Driver (Seasonal)

Siege Logistics (FedEx)
10.2022 - 12.2022

Press Operator

Berry Global
08.2022 - 10.2022

Production Associate

Armstrong Flooring
03.2018 - 07.2022

Production Assembler

Ditch Witch
04.2014 - 03.2018

Military Police Officer

United States Army
03.2009 - 03.2014

Production Assembler

Ditch Witch
04.2008 - 03.2009

Assistant Mechanic

City Of Perry
09.2007 - 04.2008

Diesel Mechanic

United States Marine Corps
08.2003 - 08.2007

Bachelor of Science - Computer Science

Oklahoma State University

Similar Profiles

CREATE PROFILE