ERIN HAMSLEY
SAVANNAH,GA
Summary
Experienced Pharmacy Technician with 11+ years supporting prescription processing, pharmacy software, and insurance claims. Skilled in medication dispensing, prior authorization, inventory management, and controlled substance recordkeeping.
Overview
1
1
Certification
11
11
years of professional experience
Work History
PHARMACY TECHNICIAN
JANUSRX
SAVANNAH, GA
02.2023 - Current
- Supported JanusRx specialty pharmacy operations by processing prescriptions.
- Reviewed patient details and insurance coverage for prescription claims.
- Prepared medication orders under pharmacist supervision.
- Communicated with patients about prescription status and refill requests.
- Managed medication and supply inventory to maintain availability and support seamless pharmacy operations.
- Coordinated prior authorization tasks and order processing to support pharmacists in patient care.
- Followed HIPAA and company procedures for confidential records.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Entered patient profiles, billing information, and prescription orders into pharmacy software.
- Created customer profiles and updated demographics, allergies, and new medications in pharmacy systems.
- Verified expiration dates on medications to ensure safety on medications so only unexpired products were dispensed.
- Assisted pharmacist with clearing high prescription volume and answering customer questions.
- Trained new employees on pharmacy procedures.
- Refilled medications, shared over-the-counter product information, and verified insurance benefits.
- Received customer payments and processed credit card transactions when needed.
- Verified prescriptions, drug labels, documents, and packages.
- Followed all federal, state, local laws and company policies related to pharmacy operations.
- Maintained accurate records of controlled substances received and dispensed in line with DEA regulations.
- Providing customer service by answering questions about medications and health-related topics.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Collaborated with healthcare professionals to optimize drug therapies and enhance patient treatment outcomes.
PHARMACY TECHNICIAN
WALGREENS
SAVANNAH, GA
06.2015 - 03.2023
- Prepared medication orders under pharmacist supervision.
- Entered prescription data into pharmacy systems with accuracy.
- Communicated with patients regarding prescription status and refill requests.
- Managed inventory for medications and pharmacy supplies.
- Followed HIPAA and company procedures for confidential records.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Assisted in training new employees on pharmacy procedures.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Verified prescriptions and drug labels, documents and packages.
- Interpreted and processed medication orders under supervision of the pharmacist.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Received and verified daily incoming drug inventories, reported discrepancies, and logged items into the inventory system.
- Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
- Administered flu shots and other vaccinations as certified and in accordance with pharmacy regulations.
- Participated in continuing education and training to stay current with pharmacy practices and technology.
- Ordered and labeled medications for proper organization in inventory. and entered inventory data into computer.
Education
High School Diploma -
LEE COUNTY HIGH SCHOOL
Albany, GA06-2010
Skills
- Medication dispensing
- Prescription processing
- Pharmacy software
- Insurance claims
- Prior authorization
- Controlled substances
- Drug inventory management
- Inventory management
- Pharmacy operations
- Workflow optimization
- Equipment troubleshooting
- Employee training
- Team collaboration
- Problem solving
Certification
- CERTIFIED PHARMACY TECHNICIAN
Timeline
PHARMACY TECHNICIAN
JANUSRX
02.2023 - Current
PHARMACY TECHNICIAN
WALGREENS
06.2015 - 03.2023
High School Diploma -
LEE COUNTY HIGH SCHOOL