Erin Haw
Student
Orland Park,IL
Summary
Motivated business student majoring in HR Management. Skilled in communication, problem-solving, and conflict resolution, with a foundation in HR principles and organizational behavior. Eager to apply academic knowledge in a practical setting through an internship, contributing to team goals while gaining hands-on experience in HR.
Overview
5
5
years of professional experience
Work History
Store Associate
The UPS Store Inc.
05.2024 - Current
- Aided customers with packing and shipping packages, print jobs, copying, laminating, and Amazon returns.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Answered questions about store policies and addressed customer concerns.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
Lab Assistant
University of Arkansas
11.2022 - Current
- Provided exceptional customer service working the front desk, addressing inquiries promptly and professionally and checking in participants for studies.
- Worked on Excel and other Microsoft documents as instructed.
- Provided assistance in the lab when needed.
- Maintained the lab equipment and cleaning surfaces and items used.
Manager
Roccovino's Concession Stands
05.2020 - 08.2021
- Summer job (May-August)
- Managed and motivated employees to be productive and engaged in work.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Onboarded new employees with training and new hire documentation.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Education
BBA - Human Resource Management
University of Arkansas
Fayetteville, AR 05.2001 -
High School Diploma -
Carl Sandburg High School
Orland Park, IL 05.2001 -
Skills
Customer service
Team collaboration
Time management mastery
Organization
Timeline
Store Associate
The UPS Store Inc.
05.2024 - Current
Lab Assistant
University of Arkansas
11.2022 - Current
Manager
Roccovino's Concession Stands
05.2020 - 08.2021
BBA - Human Resource Management
University of Arkansas
05.2001 -
High School Diploma -
Carl Sandburg High School
05.2001 -
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