Erin Hendricks
Raleigh,NC
Summary
Dynamic customer service and sales representative with six years at Two Men And A Truck, excelling in client relationship management and issue resolution. Proven ability to enhance customer satisfaction through effective communication and meticulous billing practices, while training new staff in sales techniques to drive company success. Passionate about delivering exceptional service.
Overview
7
7
years of professional experience
Work History
Customer Service and Sales Representative
Two Men And A Truck
03.2019 - Current
- Dedicated customer service professional with six years of experience in the moving industry.
- Adept at managing client relationships, resolving issues efficiently, and ensuring a seamless moving experience.
- Passionate about delivering top-notch service for a multi-million dollar company and its customers.
- Responsible for billing and record keeping of customers.
- Trained new sales staff in company policies and effective sales techniques.
- Resolved customer inquiries and complaints promptly, ensuring positive experiences throughout the process.
Education
Bachelor of Arts - Humanities
University of Hawaii West Oahu
Pearl City, HI01-2003
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
Timeline
Customer Service and Sales Representative
Two Men And A Truck
03.2019 - Current
Bachelor of Arts - Humanities
University of Hawaii West Oahu