Erin Hibbs
Tacoma,WA
Summary
Motivated and dependable professional with vast experience in customer service, recruiting, and training. Quick learner with strong communication skills, attention to detail, and the ability to thrive in fast-paced environments while supporting individuals and teams.
Overview
13
13
years of professional experience
Work History
Placement Consultant
Dental Connections
01.2022 - Current
- Strong focus on building and maintaining multi-level professional relationships.
- Recruit, interview, and place candidates in a variety of temporary and permanent dental roles.
- Pre-screen resumes, post job ads, and manage candidate pipelines.
- Partner with clients on hiring needs, scheduling, and staffing concerns.
- Conduct phone and Zoom interviews and manage all follow-up communication.
- Complete new-hire intake documentation and maintain accurate records.
- Provide occasional after-hours staffing support as needed.
Trainer
Costco Travel
11.2019 - 12.2021
- Trained new hire reservation agents and supported ongoing employee development.
- Created training materials and onboarding content.
- Coordinated orientations, meetings, and administrative sessions.
- Responsible for creating and administering performance reviews.
- Assisted with escalated member issues and technical questions.
Reservation Agent
Costco Travel
11.2018 - 11.2019
- Acquired expertise in my field of responsibility to maximize a positive member experience.
- Assisted members through the discovery and booking process to create their personalized vacation package.
- Resolved in-travel inquiries, online issues, and coordinated with vendors.
Front End Assistant
Costco
01.2017 - 01.2018
Barista
Cutter’s Point Coffee
01.2013 - 01.2016
Education
Bachelor of Science - Psychology
Western Washington University
Skills
- Recruiting & Interviewing
- Training & Development
- Communication
- Time Management
- Multitasking
- Attention to Detail
- Adaptability
- Customer Service
Timeline
Placement Consultant
Dental Connections
01.2022 - Current
Trainer
Costco Travel
11.2019 - 12.2021
Reservation Agent
Costco Travel
11.2018 - 11.2019
Front End Assistant
Costco
01.2017 - 01.2018
Barista
Cutter’s Point Coffee
01.2013 - 01.2016
Bachelor of Science - Psychology
Western Washington University