Erin Blodgett
Clatskanie,OR
Summary
Friendly and flexible candidate with solid customer service background. Quick learner possessing basic understanding about managing patient records, scheduling software and medical terminology. Collaborative administrative professional with strong task prioritization and organizational skills.
Overview
3
3
years of professional experience
Work History
Security Officer
G4S Secure Solutions
10.2019 - 02.2021
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Checked and verified photo identification prior to granting facility access.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Medical Appointment Scheduler
Columbia Memorial Hospital
11.2018 - 12.2019
- Maintained patient confidentiality by strictly adhering to HIPAA regulations while handling sensitive personal information.
- Prioritized patient needs by effectively organizing back-to-back appointments and managing waitlist requests for urgent care situations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Promoted a positive office culture through clear communication, collaboration, and mutual respect among team members during all aspects of appointment scheduling tasks.
- Improved communication between the front desk and clinical staff by providing accurate, up-to-date appointment information.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing cancellations.
- Managed complex schedules for multiple healthcare providers, ensuring timely patient care and provider availability.
Medical Scheduler
LHC Group
02.2018 - 11.2019
- Developed strong relationships with referring physicians'' offices, facilitating seamless coordination of shared patients'' appointments.
- Prioritized patient needs by effectively organizing back-to-back appointments and managing waitlist requests for urgent care situations.
- Improved communication between the front desk and clinical staff by providing accurate, up-to-date appointment information.
- Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
- Reduced wait times for patients by effectively coordinating with healthcare providers on scheduling adjustments.
- Reduced errors in patient data entry with thorough verification processes and attention to detail.
- Completed intake assessment forms and filed clients' charts.
- Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
Loan Officer Assistant
Wauna Credit Union
10.2018 - 10.2019
- Assembled important paperwork and disclosures for borrower.
- Supported loan processing by compiling applicant documentation such as credit reports, employment verifications, and financial history paperwork.
- Analyzed credit reports to assess risk and determine applicants' ability to repay loans.
- Monitored key dates to obtain information by deadlines.
- Liaised with clients to guide through loan closing process and skillfully handle any concerns.
- Communicated with customers daily to request information and complete paperwork.
- Managed customer relations, ensuring timely communication of loan status updates for increased client retention.
Education
High School Diploma -
Clatskanie High School
Clatskanie, OR06-1995
Skills
- Patient confidentiality
- Insurance verification
- Data entry proficiency
- Strong organization
- Appointment scheduling
- Healthcare software
- ICD-10 coding
- HIPAA compliance
- Data entry
- Customer service
- Teamwork
- Cash handling
Timeline
Security Officer
G4S Secure Solutions
10.2019 - 02.2021
Medical Appointment Scheduler
Columbia Memorial Hospital
11.2018 - 12.2019
Loan Officer Assistant
Wauna Credit Union
10.2018 - 10.2019
Medical Scheduler
LHC Group
02.2018 - 11.2019
High School Diploma -
Clatskanie High School
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