Erin Hurt
Los Angeles,CA
Summary
Dedicated service professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the brand.
Overview
10
10
years of professional experience
Work History
General Manager
Gone Bananas Bread
03.2025 - Current
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
Assistant Manager
Gone Bananas Bread
08.2023 - 09.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhere to safety guidelines and protocols.
- Analyzed data and social media trends to develop a new best-selling menu item!
- Completed cash and credit card transactions accurately using POS software.
- Collaborated with sales team members to meet monthly targets and achieve consistent sales growth.
Server
Bob Evans Restaurant
04.2016 - 02.2020
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Managed order accuracy and timeliness in fast-paced environment, enhancing operational efficiency.
- Cultivated warm relationships with regular customers.
- Collaborated with kitchen staff to coordinate food delivery, maintaining high-quality standards and presentation.
Operations Associate
Alo Yoga
03.2025 - 09.2025
- Streamlined inventory management processes to enhance accuracy and efficiency in stock control.
- Collaborated with cross-functional teams to optimize operational workflows and improve overall productivity.
- Monitored daily operations, ensuring compliance with company policies and safety regulations.
Shift Leader
La La Land Kind Cafe
10.2024 - 04.2025
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Led a team of employees to ensure smooth operations during assigned shifts.
- Collaborated with management to establish goals and objectives for the shift team.
Shift Leader
Holey Grail Donuts
01.2024 - 09.2024
- Displaying knowledge and proficiency regarding our rotating coffee and beverage options.
- Addressed customer concerns promptly and professionally, leading to higher levels of customer satisfaction.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Participated in regular training sessions to stay up-to-date on menu offerings and company policies, leading to improved job performance.
Supervisor and Social Media Manager
Sunset Barquis Doggie Daycare
08.2022 - 08.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Managed 15-30 dogs of varying sizes each day
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Increased customer engagement through social media.
Skills
- Decision-making
- Customer service expertise
- Conflict resolution
- Reliable & trustworthy
- Critical Thinking
- Team player
Timeline
General Manager
Gone Bananas Bread
03.2025 - Current
Operations Associate
Alo Yoga
03.2025 - 09.2025
Shift Leader
La La Land Kind Cafe
10.2024 - 04.2025
Shift Leader
Holey Grail Donuts
01.2024 - 09.2024
Assistant Manager
Gone Bananas Bread
08.2023 - 09.2024
Supervisor and Social Media Manager
Sunset Barquis Doggie Daycare
08.2022 - 08.2023
Server
Bob Evans Restaurant
04.2016 - 02.2020