Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erin Keenan

Grinnell

Summary

Highly efficient candidate with demonstrated experience in providing high-level knowledge of agricultural programs. Managed programs and assisted producer applicants during previous years. Excellent organizational, administrative, and communications skills leading to positive outcomes and increased office workflow.

Overview

5
5
years of professional experience

Work History

Program Technician

USDA Farm Service Agency
05.2020 - Current
  • Demonstrated excellent customer service daily by quickly resolving issues and streamlining producer requests
  • Contacted program applicants and obtained required enrollment information, documentation and signatures.
  • Distributed informational materials and enrollment forms to potential program users.
  • Used computers to generate and process automated program forms.
  • Reported program reports to agency management at regular intervals.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Performed wide-ranging administrative, financial and service-related functions.

Business Owner and Photographer

Erin Ann Photography
08.2019 - Current
  • Photographed high-quality images for various print and digital projects.
  • Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
  • Established and maintained professional working relationships.
  • Developed marketing and sales strategies to maximize business success.
  • Used a wide range of online software to manage client data, finances, and client galleries.
  • Managed correspondence with clients, documented interactions and tracked data transfers with manual and automated strategies.

Recreational Aide

Iowa Department Of Natural Resources
05.2019 - 08.2019
  • Performed light custodial duties to provide clean and inviting facilities.
  • Opened, closed and secured facilities at prescribed times to accommodate scheduled activities.
  • Discussed safety and maintenance concerns with supervisor for remediation.
  • Responded to public inquiries to provide information about programs and facilities.
  • Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
  • Performed clerical duties such as making change, filing campsite logs, and answering phone calls.
  • Conducted rounds within the state park to facilitate safe execution of recreation activities and monitor visitors.

Education

Associate of Applied Science - Conservation Technology

Ellsworth Community College
Iowa Falls, Iowa
05.2020

Skills

  • Program Eligibility
  • Clerical Support
  • Public Relations
  • Program Implementation
  • Advanced Excel, Word, and PowerPoint Functions
  • Workflow Processes
  • Telephone Reception
  • Sales Expertise
  • Adobe Creative Suite
  • Judgment and Decision-Making
  • Financial Management

Timeline

Program Technician

USDA Farm Service Agency
05.2020 - Current

Business Owner and Photographer

Erin Ann Photography
08.2019 - Current

Recreational Aide

Iowa Department Of Natural Resources
05.2019 - 08.2019

Associate of Applied Science - Conservation Technology

Ellsworth Community College

Similar Profiles

CREATE PROFILE
Erin Keenan