Erin Kelley
Summary
Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.
Overview
5
5
years of professional experience
Work History
EXECUTIVE ADMINISTRATIVE ASSISTANT
Fast Enterprises
2022.11 - 2023.11
- Managed executive schedules and calendars including arranging meetings, conference calls, and other appointments.
- Managed executive domestic/international travel coordination and planning.
- Monitored email, phone call, and mail correspondence on behalf of the founding Partner, ensuring timely responses and proper follow-up actions.
- Strong proficiency in SAP Concur for travel and expense management.
- Managed administrative tasks for both in-person and remote training sessions, such as participant invites, RSVP tracking, and various communications to attendees.
- Planned and executed social events related to the training workshops and conferences including scheduling, catering, transportation, and other details.
- Ordered, tracked, and organized training supplies and inventory.
- Handled shipping and tracking of materials both domestically and internationally.
- Used FAST's internal software to track and manage tasks.
- Handled confidential information with discretion and maintained strict confidentiality at all times.
ESCROW ASSISTANT
Chicago Title of Colorado
2021.07 - 2022.11
- Performed administrative support tasks to transfer the title of a real estate property in real estate transactions.
- Maintained open communication with lenders, brokers and borrowers.
- Ensured the smooth transition of title by gathering client and financial information, title clearing documentation, and assisting in handling funds.
- Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
- Strong understanding of state specific laws and regulation to correspond with lenders and attorneys.
- Strong knowledge of Title Software Programs such as SoftPro, IMPACT, Pulse, XPANCE, and WMA.
- Ensured client confidentiality by using/creating password-safe PDFs' and utilizing DocuSign.
E-LEARNER COACH
Care.com Inc
2020.07 - 2021.07
- Intervened as a subject expert, as an interpreter and guide through the concepts of the subject matter.
- Supported reflection on learning activities, outcomes, and study skills development.
- A guide or first-line support with technologies and tools for learning.
- Managed their school-day schedule and ensured completion of assignments.
- Strong knowledge of video calling platforms such as Microsoft Teams, Google Classroom, and Zoom.
- Mentored and encouraged student to develop strong work ethic by being a positive role model and practicing skills regularly.
QUALITY CONTROL INSPECTOR
Esteno Chile
2019.05 - 2021.01
- Evaluated the accuracy of subtitle transcriptions for English and Spanish television shows.
- Extensive knowledge of the different aspects related to language (punctuation, spelling, grammar, etc.).
- Strong analytical skills were required and utilized to edit and review texts effectively and accurately.
- Carried out evaluations in order to provide feedback to the captioners, ensuring that they achieve the quality standards expected by the client and the company.
- Reported results directly to higher-ups and gave personal feedback.
- Provided executive-level support with important client creating, proofreading, and/or editing emails, documentation, and presentations.
- Maintained client confidentiality with upcoming projects.
- Strong understanding of Microsoft Suite/365 and Google Suite to perform daily duties.
Education
Bachelor of Science - Human Development And Family Studies
Colorado State University
Fort Collins, CO05.2020
Skills
- Schedule and Email Management
- Logistics Coordination and Support
- Spreadsheet Creation and Tracking
- Documentation and Reporting
- Database Management
- Information Confidentiality
- Travel Coordination and Expenses
- Event Coordination and Networking
- Prioritization of Duties
- Advanced Google and Microsoft Suite Knowledge
Timeline
EXECUTIVE ADMINISTRATIVE ASSISTANT
Fast Enterprises
2022.11 - 2023.11
ESCROW ASSISTANT
Chicago Title of Colorado
2021.07 - 2022.11
E-LEARNER COACH
Care.com Inc
2020.07 - 2021.07
QUALITY CONTROL INSPECTOR
Esteno Chile
2019.05 - 2021.01
Bachelor of Science - Human Development And Family Studies
Colorado State University
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