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Erin Kennedy
Account Coordinator
Coral Springs,FL
"Life opens up opportunities to you, and you either take them or you stay afraid of taking them."
Jim Carrey
Summary
Focused Administration Assistant with experience providing top-notch clerical support and operational assistance to meet staff needs. Capable and highly organized when coordinating documents, supplies and project resources. Clear communicator and self-motivated worker with decisive nature necessary to manage independent work.
Overview
12
12
years of professional experience
Work History
Account Coordinator
AMN Healthcare
Boca Raton, FL
08.2022 - 04.2024
- Enhanced client satisfaction by effectively managing multiple projects and ensuring timely delivery.
- Collaborated with creative teams to develop better methods for "speed-to-market" and fulfilling Facility needs.
- Maintained detailed and accurate information was being posted for each order, from our clients.
Junior Recruiter
Cross Country Healthcare
08.2021 - 06.2022
- Assisted with building professional profiles for submitting candidates to open positions
- Supported Recruiters with uploading certifications and maintaining their book of business
- Managed 40+ outbound call to healthcare professionals.
- Discussed travel opportunities.
- Submitted candidates to open positions
- Worked alongside with Account Managers to insure submissions met facility standards
Companion Animal Leader
Petco
04.2017 - 07.2021
- Performed outstanding customer service to each customer in person or over the phone
- In charge of managing department sales
- Reviewing store wide sales quarterly and coming up with tactics to increase sales.
- Conducting daily meeting with store partners
- Setting up weekend store events to engage with customer and bring in revenue.
Customer Service Representative
Coral Springs Animal Hospital
04.2016 - 04.2017
- Scheduling appointments for patients.
- Working in a call center with high call volume.
- Performed professional and friendly customer service.
- Working at multiple reception desk.
- Scanning and attaching medical records to clients accounts.
- Checking in patients for overnight emergency crew.
Assistant Store Manager
Pet Supermarket
05.2015 - 04.2016
- Manage large team of employees, view daily metric sales, and provide ultimate customer service to help drive sales.
- Host managerial meetings store wide to review sales and tactics to bring in more clientele.
- Interviewed and hired sales associates, in charge of training new employees, and receive and put away stock.
- Manage inventory adjustments, respond to daily emails from corporate, and work special events where Pet Supermarket was Sponsoring.
Sales Lead
All Pets Emporium
04.2014 - 05.2015
- Key holding position, managed employees, and customer service
- In charge of checking daily sales to ensure they were on track
- Schedule making, merchandise new product, and control Inventory
- Keeping track of store budgets for purchasing products.
Sales Associate
All Fish Emporium
02.2012 - 04.2014
- Worked in the live fish department helping customers.
- Making proper recommendations on products to customers and drive up revenue.
- Team up with management to review weekly sales in each department.
Education
High School Diploma -
06.2013
Skills
- Several years of customer service experience and sale
- Backup Administration
- Proficient with Microsoft
- Multitasking and Time Management
- Verifying Data Accuracy
- Document and File Management
- Ease with Computers and Technology
- Strong Organizational Skills
- Correspondence Typing
Timeline
Account Coordinator - AMN Healthcare
08.2022 - 04.2024
Junior Recruiter - Cross Country Healthcare
08.2021 - 06.2022
Companion Animal Leader - Petco
04.2017 - 07.2021
Customer Service Representative - Coral Springs Animal Hospital
04.2016 - 04.2017
Assistant Store Manager - Pet Supermarket
05.2015 - 04.2016
Sales Lead - All Pets Emporium
04.2014 - 05.2015
Sales Associate - All Fish Emporium
02.2012 - 04.2014
J.P. Taravella High School - High School Diploma,
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
RemoteImportant To Me
Company CultureWork-life balancePaid time off401k matchWork from home optionFlexible work hoursPaid sick leaveCareer advancementHealthcare benefitsSoftware
Excel