Erin Klett
Faribault,Minnesota
Summary
Customer service professional with expertise in resolving complaints and promoting loyalty programs to enhance customer satisfaction. Experienced in sales and food service, delivering exceptional service while maintaining organization. Strong communicator and collaborator, focused on supporting company values and optimizing service delivery to meet consumer needs.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Hyvee
Faribault, Minnesota
03.2026 - Current
- Processed customer transactions efficiently at checkout stations.
- Operated cash registers to process payments for goods and services.
- Collected credit card payments from customers at checkout to complete transactions. and cash payments to complete transactions for customer orders.
- Assisted customers with product inquiries and store navigation.
- Greeted customers and provided friendly customer service.
- Processed returns and exchanges in accordance with store policies to enhance customer satisfaction.
- Resolved customer complaints promptly to ensure satisfaction.
- Informed customers about store loyalty programs during transactions to encourage enrollment.
Sales Representative
The GOAT
Northfield, Minnesota
05.2025 - 10.2025
- Developed key customer relationships to increase sales.
- Engaged customers to understand their needs and recommend appropriate products.
- Resolved customer inquiries and complaints in a professional manner.
- Processed transactions accurately and efficiently at the point of sale.
- Participated in store promotions to attract and retain customers effectively.
- Collaborated with team members to maintain a positive store environment.
- Provided feedback on customer preferences to improve product offerings and services.
- Created detailed reports on daily, weekly, and monthly sales activity.
Food and Beverage Attendant
Target
Northfield, Minnesota
03.2025 - 04.2025
- Arranged merchandise displays to enhance customer shopping experience.
- Collaborated with team members to replenish inventory efficiently.
- Stocked shelves with products to ensure availability and organization.
- Assisted in maintaining store cleanliness and safety standards.
- Monitored stock levels and reported shortages to management promptly.
- Operated equipment such as pallet jacks for moving products safely.
Education
Bachelor of Science - Conservation
UWRF
River Falls, WI05-2030
High School Diploma -
Faribault Senior High School
Faribault, MN05-2026
Skills
- Point-of-sale system
- Transaction processing
- Cash register operation
- Payment collection
- Customer service
- Product merchandising
- Product display techniques
- Sales tracking methods
- Inventory management
- Merchandise restocking
- Time management
- Attention to detail
- Multitasking and organization
- Team collaboration
- Adaptability and flexibility
- Problem solving
- Customer focus
- Communication skills
- Cash handling
Accomplishments
- Bruce Smith Scholarship
- Kimmi Wilson Award
Affiliations
- Volunteered at Ruths House and Feed my Starving Children
- Volleyball Captain
Timeline
Customer Service Cashier
Hyvee
03.2026 - Current
Sales Representative
The GOAT
05.2025 - 10.2025
Food and Beverage Attendant
Target
03.2025 - 04.2025
Bachelor of Science - Conservation
UWRF
High School Diploma -
Faribault Senior High School