Erin Liebaert
Superior,WI
Summary
Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills. Results-oriented Scheduler highly effective at managing calendars in demanding, fast-paced environments and versed in resource loading and operations sequencing. able to communicate with others in all situations
Overview
20
20
years of professional experience
1
1
Certification
Work History
Person in Charge
Super One Foods
Superior, WI
05.2021 - Current
- Monitored performance of employees to ensure quality standards were met.
- Maintained accurate records of employee attendance and performance reviews.
- Documented all relevant information related to job responsibilities in an organized fashion.
- Assisted in recruiting, interviewing, hiring, onboarding, disciplining, evaluating, coaching, mentoring and terminating employees.
- Provided guidance and support for personnel as needed.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Resolved customer complaints professionally in accordance with company policy.
Scheduler
St. Lukes
Duluth, MN
07.2020 - Current
- Verified insurance information prior to appointment booking.
- Maintained accurate records of patient appointments in computer system.
- Provided clear instructions to patients regarding their upcoming visits.
- Assisted physicians and nursing staff by providing administrative support services.
- Inputted patient data into the electronic health record system.
- Coordinated with other departments within the practice to ensure timely patient care.
- Worked collaboratively with other team members to meet departmental goals.
CNA
Harmony House Assisted Living
Superior , WI
03.2019 - 10.2022
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Administered medications under supervision of a licensed nurse.
- Educated patients on self-care techniques that would help them maintain their independence.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Provided emotional support to family members during difficult times.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Monitored food intake and output as directed by nursing staff.
Manager
Grizzly's Wood Grill
Duluth, MN
01.2005 - 03.2020
- Analyzed customer feedback data to develop action plans for improving services offered.
- Provided leadership during times of organizational change or crisis situations.
- Ensured compliance with regulatory requirements and industry standards.
- Ensured compliance with industry regulations and company policies.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Coached, mentored and trained team members in order to improve their job performance.
Education
Some College (No Degree) - CNA
WITC
Superior, WI07-2005
High School Diploma -
Superior Senior High School
Superior, WI06-1995
Skills
- Effective Leadership
- Team Management
- Referral management
- Follow-up skills
- Meeting deadlines
- Confidentiality
- Schedule Coordination
- Problem-Solving
Affiliations
- being at the cabin
- spending time with friends and family
- watching my kids play sports
Certification
- CNA licenses
- CPR trained
- Pill passing training
Timeline
Person in Charge
Super One Foods
05.2021 - Current
Scheduler
St. Lukes
07.2020 - Current
CNA
Harmony House Assisted Living
03.2019 - 10.2022
Manager
Grizzly's Wood Grill
01.2005 - 03.2020
Some College (No Degree) - CNA
WITC
High School Diploma -
Superior Senior High School
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