Erin Logan
Columbus,OH
Summary
Energetic and adaptable professional with strong leadership and organizational skills and a passion for hospitality. Understands business operations and financial management, with expertise in strategic planning and team coordination. Committed to driving growth and efficiency while fostering positive workplace culture. Constantly seeks opportunities to challenge oneself and embrace continuous learning within the career.
Overview
7
7
years of professional experience
1
1
Certification
Work History
General Manager
Gallo’s Food Group
01.2024 - Current
- Set par levels and held management accountable to order in accordance for all products required.
- Opened a new restaurant from the ground up, interviewed, hired, and trained a capable team while maintaining the operations of a fast paced restaurant.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Managed budgets, labor percentages, employee reviews, training, schedules, and contract negotiations.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
General Manager
Dewey’s Pizza
01.2018 - 01.2024
- Constructed and implemented development plans for 30+ team members and salaried managers.
- Maintained all front and back of house operations, including ordering, par levels, ambience, scheduling, interviewing, and hiring.
- Monitored financials, P&L statements, store and company KPIs, and maintain store budgets.
- Developed and implemented strategies to increase sales and profitability.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal guests.
- Led team as a champion of change during innovative program shifts to increase employee retention and reduce turnover.
Education
Bachelors - Hospitality Management
Ohio State University
05-2018
Minor - Business
Ohio State University
05-2018
Skills
- Management and Coaching Skills
- Delegation
- Problem Resolution
- Critical Thinking
- Communication Skills
- Social Media Marketing
- Leadership and Team Building
- Time management
- Staff Training and Development
Certification
- ServSafe Food Handler's Certification
Timeline
General Manager
Gallo’s Food Group
01.2024 - Current
General Manager
Dewey’s Pizza
01.2018 - 01.2024
Bachelors - Hospitality Management
Ohio State University
Minor - Business
Ohio State University
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