Erin Mackey

• Kronos clock in/out, open clinic for the day, check in of patients, scan insurance cards and if, ensure all check in process is followed, answer busy multi line phones, monitor multiple intake ports for incoming referrals for new patients to be seen at our clinic, create a new chart if needed for new refer patient, verify insurance benefits by insurance company portal or by calling, documenting and creating the referral shell all insurance benefits available, sending chart to triage for general idea for path of treatment, oh wait arrival from triage. Information on new patient into tracker, calling and scheduling of patients, tell them about bariatric program and benefits available to them based on their insurance. Knowledge of ICD-9, ICD-10 codes, CPT codes and navigation of insurance portals for benefit details. Set up guarantor and coverage section of patient chart. Troubleshoot insurance issues in Epic system. Run tracker to monitor stage of intake process for each incoming patient, troubleshoot spreadsheet and train staff how to use tracker. Mentor new staff. Cover front desk as needed. Place work orders as needed. Other duties as assigned.

• Tandem dump truck. Dot standards. Pre and post trip. Maintain log book. Knowledge of load rating on small bridges.
• Clean out bed of truck from materials. Haul of aggregate materials. Complete up to 6 loads of materials from material pant per day. Monitor scale tickets for accuracy. Help move materials as needed to assist paving crew as needed. Monitor temperatures of materials in bed of truck.

• Antepartum unit secretary. Assist patients with completion of check in process, process paperwork for billing, scanning of paperwork for filing and billing, registering patients for their appointments, printing of scheduling and appointment paperwork for up to 30 patients per day, placing work orders as needed, tracking of patients admitted to hospital in need to appointments.
• Answered phone calls and messages for 4 physicians antepartum medical facility, scheduling appointments, and handling patient inquiries.

• Posting of job vacancies, Monitor vacancies on ICIMS and Indeed, Screen applicants or direct to hiring manager, Scheduling of interviews, Hiring/selection, processing of new employees, Foundations/new hire training, Updating of employee information, Assist with payroll, Collections, Billing, Long term Care submission, Run reports, Work with employees to maintain 100% training compliance, monitor time clock for employee time discrepancies, ensure accuracy of time clock punches, Disciplinary up to termination of employment of employees, Maintain knowledge of state/federal regulations, Workman's compensation claims, Respond to claims for unemployment, Best practice regulations/compliance, Reception work, Scheduling, Assist residents as needed, Answer multi line phones, direct guests and vendors to appropriate apartments, unlocked. Secured doors as needed for vendors to perform maintenance, contacting of residence, family members for supplies or other needs. Screening of guests, Supervising employees, make Kronos adjustments as needed/forms turned in for corrections, troubleshoot the Kronos machine, print outs of changes and distribution at staff meeting (ensure staff knows how to use Kronos and check their hours), send out text email mass text to employees whose Kronos is showing errors. Order supplies for building and for staff needs, Schedule meetings, Problem solving, provide tours of vacant apartments as needed, assist with sales and marketing office with outreach and putting together welcoming gift bags for new move-ins, coordinating with doctor's office to allow for seniors to move into our facilities as needed to assist sales and marketing office. Assisting or planning with outreach events (fundraisers for sales and marketing as well as recruiting) Other duties as needed

• Advertising of job vacancies on Northern Territory Government job website. Answered system questions and troubleshooting for agency personnel and from applicants. Processing of standalone advertising for up to 6 platforms. Mail processing, Updating Standard Operating Procedure Guides. Answer emails and phone calls. Assist with RTM (receiver of territory monies) to collect tax money being paid to the government. Posting of payments for processing. Preparing money for bank deposits. Performing bank deposits. Other duties as requested

Caregiver/QMAP Certification Care of up to 120 residents, Asist with bathing other hygiene needs, Plan/prepare and engage residents in activities, light housekeeping, Laundry, Server/prepare meals, Companion services, Notify family of changes in condition, Escort to meals, doctor's appointments, Document services for billing, Maintain office.

• Filing, Typing and creation of reports/memos, Answer phones, Process of up to 30 personnel evaluations, Maintain office, Incoming and out processing of personnel, planning of missions, Brief supervisors of mission status, Update SharePoint, Safety Management, Soldier readiness, Create work orders, Other duties as assigned.

• Maintain student immunization records and health files, Notify parents of compliance requirements, Outreach of health services for low cost/no cost, Coordinate transportation to health care, Assist in planning of school health screenings, Filing, Mailings, Data Entry, Safety, One on one assistance for students, Attendance, Insurance eligibility, Update Care Registry.