Knowledgeable Desired Position with proven track record in driving sales growth and cultivating lasting client relationships. Demonstrated success in leading sales teams to meet and exceed targets, with notable achievements in expanding market share and enhancing customer satisfaction. Utilized strategic planning and effective communication to drive team performance and ensure consistent results.
Work History
Sales Manager
9 Years 3 Months
Dillards | 05.2017 - Current
Developed and executed sales strategies to enhance customer engagement and increase store revenue.
Trained and mentored team members to improve product knowledge and sales techniques.
Analyzed sales data to identify trends, optimize inventory levels, and drive promotional initiatives.
Collaborated with marketing teams to create effective in-store promotions and visual merchandising displays.
Receptionist
31 Years 6 Months
JC Penney Stores | 02.1995 - 1999
Greeted and assisted customers, providing exceptional service to enhance shopping experience.
Managed incoming calls and inquiries, directing them to appropriate departments efficiently.
Processed transactions accurately using point-of-sale systems, ensuring smooth checkout operations.
Maintained organized front desk area, contributing to positive first impressions for visitors.
State Farm Insurance Assistant
State Farm | 1993 - 1995
Assisted clients with policy inquiries, ensuring accurate and timely responses.
Processed insurance applications and renewals, maintaining confidentiality and precision.
Coordinated claim documentation to expedite processing timelines effectively.
Supported underwriting team by gathering necessary client information and risk assessments.
Education
High School Diploma
Dan Lugo High School | Chino, California | 06.1987