Summary
Overview
Work History
Education
Skills
Qualifications Summary
Timeline
Generic

Erin McLaren

Huffman,TX

Summary

Resourceful Liability Claims Representative known for high productivity and efficient task completion. Specialize in claim investigation, liability assessment, and negotiation strategies. Excel in communication, problem-solving, and decision-making to achieve positive outcomes. Committed to continuous learning and adaptation to meet evolving industry standards.

Overview

13
13
years of professional experience

Work History

Liability Claims Representative

Hospital Solutions Inc.
07.2022 - Current
  • Interviewed claimants, witnesses, medical providers and attorneys to obtain relevant information regarding claims.
  • Analyzed claim data including medical records, police reports and other documentation.
  • Negotiated settlements with claimants or their representatives in order to reach a resolution.
  • Provided customer service support by responding promptly to inquiries from claimants or their representatives.

Office Manager

CINTAS, Professional Uniform and Facility Services
11.2017 - 02.2022
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.

Office administrator/ receptionist

HOUSTON CONTAINER CONNECTION
06.2013 - 05.2016
  • Direct daily administrative and logistics operations for office, including supervising staff of nine
  • Monitor and track documentation and data, ensuring adherence with company guidelines
  • Process orders and billing via email and regular mail
  • Approve timesheets and employee requests
  • Collaborated with trucking partners on container shipments, managing dispatch efforts to ensure timely delivery
  • Led accounts payable, accounts receivable, HR, payroll administration, and technical support for office team.

Merchandiser

MACY'S
09.2012 - 04.2013
  • Coordinated loading and unloading of truck shipments, as well as managed warehousing of merchandise
  • Oversaw fulfillment of internet orders
  • Managed inventory control and stock rotations, adherence to seasonal merchandising strategy
  • Spearheaded merchandising efforts, ensuring compliance with regulations, brand standards, and floor plan designs
  • Directed recovery team efforts and merchandise reorganization for warehouse.

Education

Undergraduate Coursework -

Lone Star College System
Tomball, TX

Skills

  • Interpersonal Communication
  • Time Management
  • File Management
  • Documentation Review
  • Team collaboration

Qualifications Summary

Dynamic and versatile professional with broad-based skill set in supporting cross-functional teams, collaborating on projects and organizational objectives, monitoring administrative operations, and supervising logistics and warehousing functions. Willing to travel., Personable leader and mentor skilled at communicating with diverse personnel, customers, and vendors, ensuring ongoing satisfaction and retention. Possess outstanding written and verbal communication talents., Demonstrated history of supervising teams, managing a variety of financial reporting functions and records, and coordinating operations to ensure timely delivery of project milestones and products to customer locations., Proficient in MS Office with basic QuickBooks understanding. Able to learn and utilize new software applications and database systems.

Timeline

Liability Claims Representative

Hospital Solutions Inc.
07.2022 - Current

Office Manager

CINTAS, Professional Uniform and Facility Services
11.2017 - 02.2022

Office administrator/ receptionist

HOUSTON CONTAINER CONNECTION
06.2013 - 05.2016

Merchandiser

MACY'S
09.2012 - 04.2013

Undergraduate Coursework -

Lone Star College System

Similar Profiles

CREATE PROFILE
Erin McLaren