Erin McProud
Maple Valley,WA
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server/Hostess
Mizu Japanese Steakhouse
03.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Server/Hostess
Stockton's Resturant and Spirits
03.2023 - 03.2024
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Dog Handler
Unleashed
05.2023 - 09.2023
- Managed up to 15 dogs of varying breeds and sizes, providing attentive care.
- Provided a safe environment for dogs by conducting thorough evaluations of each animal''s temperament and behavior before handling them.
- Interpreted body language to keep dogs engaged in fun activities and de-escalated potential cases of aggression.
- Developed strong relationships with clients, resulting in repeat business and referrals
Education
High School Diploma -
Tahoma Senior High School
Maple Valley, WA06-2024
Skills
- Exceptional customer service
- Cleanliness standards
- Team collaboration
- Supply restocking
- Task prioritization
- POS operation
Certification
- Washington State Driver's License
- Food Handlers (exp. February 2026)
Languages
Spanish
Elementary
Timeline
Server/Hostess
Mizu Japanese Steakhouse
03.2024 - Current
Dog Handler
Unleashed
05.2023 - 09.2023
Server/Hostess
Stockton's Resturant and Spirits
03.2023 - 03.2024
- Washington State Driver's License
- Food Handlers (exp. February 2026)
High School Diploma -
Tahoma Senior High School
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