Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
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Erin Mercer

Providence,RI

Work Preference

Desired Job Title

Restaurant ManagerRealtor

Work Type

Full Time

Location Preference

On-SiteHybrid
Location: Providence, RI
Open to relocation: No

Summary

Proven leader in restaurant operations with strong expertise in customer engagement and inventory control. Known for promoting a positive work environment and ensuring top-notch service, leading to enhanced customer satisfaction and team performance.

Overview

20
20
years of professional experience

Work History

Restaurant Manager

Cucina Rustica
Cranston, RI
06.2016 - Current
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Fostered an inclusive atmosphere with open communication channels for all employees to voice concerns or suggestions freely.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Managed staff scheduling and performance evaluations to enhance team efficiency.

Realtor

Keystone Property Group
Seekonk, MA
09.2014 - 02.2022
  • Negotiated purchase agreements to ensure favorable terms for clients.
  • Conducted property showings and open houses to attract potential buyers.
  • Developed and maintained strong client relationships through regular communication.
  • Collaborated with mortgage lenders, inspectors, and appraisers to facilitate transactions.
  • Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.

Education

Business

Rhode Island College
Providence, RI

Skills

  • Team management
  • Inventory control and record keeping
  • Brand standards promotion
  • Customer service best practices
  • TIPS certified
  • Passion for customer satisfaction
  • Work Planning and Prioritization

Timeline

Restaurant Manager

Cucina Rustica
06.2016 - Current

Realtor

Keystone Property Group
09.2014 - 02.2022

Business

Rhode Island College
Erin Mercer