Erin Miley, RN, MSN
HealthCare
4710 Cameron Circle Dexter,Michigan
Summary
Graduate of an accredited School of Nursing with an MSN degree and 20 years of clinical experience working with pediatric and adult patients, both inpatient and outpatient. Proficient in providing patient-centered care; working in interdisciplinary teams; employing evidence-based practice; applying quality improvement ; and utilizing medical informatics. Also experienced in after-hours telephone triage with expertise in listening skills, assessment, reassurance, and education regarding patient symptoms.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Telephone Triage Registered Nurse
Physicians’ Triage Service, PC
05.2005 - Current
- Triage calls after hours for several pediatric offices regarding symptoms, newborn and breastfeeding issues, injuries, ingestions, life-threatening situations, and other concerns in a timely manner
- Using critical thinking and solid clinical judgment, provide advice and care for each triage call taken
- Provide reassurance and education to patient’s regarding their symptoms
- Management Duties
- Fax all completed Telephone Advice Records and Transaction calls to appropriate physician client immediately by fax.
RN- Observation Unit
DMC -Children’s Hospital Of Michigan
08.2023 - 11.2023
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Clinical Nurse Level C, Medical-Surgical Unit – Renal Transplant Pediatric Floor
Mott Hospital – University of Michigan
09.2004 - 08.2012
- Coordinated and provided care for patients on pediatric medical-surgical unit where population consisted of pediatric rehabilitation, neurology, nephrology, pulmonary, and general medicine patients
- Performed tasks including tracheostomy care; dressing changes; assisting with peritoneal dialysis; externalized VP shunt care; and charge nurse duties
- Collaborated with multiple services including occupational, speech, physical, and respiratory therapies to promote a holistic, patient-centered approach to treatment.
Education
Master of Science - Nursing- Leadership & Management
Western Governors University
Salt Lake City, UT2020
Bachelor of Science - Nursing
Western Governors University
Salt Lake City, UT2017
Associate of Science - Nursing
Washtenaw Community College
Ann Arbor, MI2003
Skills
Practice Management
Leadership Skills
Communication Skills
Organizational Skills
Patient and Family Education
Teamwork
Patient Care
Symptom Assessment
Clinical Documentation
Evidence Based Protocols
Patient Advocacy
Certification
REGISTERED NURSE
Licensed in the State of Michigan & State of Florida
BASIC LIFE SUPPORT CERTIFICATION
American Heart Association, Expires 2/2026.
Timeline
RN- Observation Unit
DMC -Children’s Hospital Of Michigan
08.2023 - 11.2023
Telephone Triage Registered Nurse
Physicians’ Triage Service, PC
05.2005 - Current
Clinical Nurse Level C, Medical-Surgical Unit – Renal Transplant Pediatric Floor
Mott Hospital – University of Michigan
09.2004 - 08.2012
Master of Science - Nursing- Leadership & Management
Western Governors University
Bachelor of Science - Nursing
Western Governors University
Associate of Science - Nursing
Washtenaw Community College
REGISTERED NURSE
Licensed in the State of Michigan & State of Florida
BASIC LIFE SUPPORT CERTIFICATION
American Heart Association, Expires 4/2024
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