Erin Moravitz
Ely,MN
Summary
Upbeat, reliable, and detail-focused administrative specialist offering several years of superior staff support, including internal and external customer service, business correspondence, and streamling office processes for efficentcy and maintaing optimal organization levels. Well-versed in completing multiple tasks simultaneously, and following through on achieving all project goals. Successful at overseeing administrative duties, data entry, and purchasing office supplies.
Overview
21
21
years of professional experience
Work History
Administrative Office Specialist
Minnesota Department of Revenue
Ely, MN
04.2013 - Current
- Scheduled meetings and appointments for staff members.
- Took meeting minutes for various leadership meetings.
- Handled incoming calls and directed callers to appropriate department or employee.
- Monitored office supplies inventory levels and placed orders as needed.
- Performed research on topics requested by management team.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Assisted with special projects as assigned by department heads.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Organized and maintained filing systems for documents, correspondence, and other materials.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Provided technical assistance with computer hardware and software issues.
- Participated in training sessions related to administrative duties.
- Developed efficient procedures to streamline administrative processes.
- Provided customer service support to internal and external customers.
- Scheduled and coordinated meetings and travel arrangements for staff.
- Provided administrative support to various departments within the organization.
- Scanned, photocopied, filed, and faxed documents as required.
Advertising Sales Representative
Ely Echo
Ely, MN
03.2012 - 03.2013
- Prospected and cold-called customers to develop new sales leads.
- Developed and maintained relationships with clients to ensure repeat business.
- Delivered cost estimates on advertising plans and services to customers.
- Managed and retained existing client accounts.
Showroom Sales Consultant
Ferguson Bath, Kitchen & Lighting Gallery
Burnsville, MN
03.2004 - 06.2012
- Recommended, selected and located merchandise based on customer desires.
- Demonstrated products to customers and answered inquiries about products or services offered.
- Assisted customers in selecting items that best suited their needs.
- Scheduled and conducted consultations with customers.
- Worked closely with contractors, interior decorators, and plumbers on bidding for plumbing fixtures.
- Knowledge of plumbing fixtures such as Kohler, Moen, Delta, Elkay, etc.
- Provided feedback from customers regarding product quality or service issues.
- Participated in team meetings to discuss strategies for increasing sales volume.
- Continued education on training in plumbing fixture brands.
Education
Associate of Applied Science - Fashion Merchandising And Management
Alexandria Technical College
Alexandria05-2000
High School Diploma -
Ely Memorial High School
Ely05-1998
Skills
- Microsoft Excel
- Meeting coordination
- Customer service
- Document management
- Office supply management
- Data entry
- Project assistance
- Event planning
- Vendor relations
- Team collaboration
- Effective communication
- Office Software
- Time management
- Research skills
Accomplishments
- Received two monetary employee achievement awards in my career thus far at the Minnesota Department of Revenue.
Affiliations
- School Board Member for Ely Memorial Schools.
Timeline
Administrative Office Specialist
Minnesota Department of Revenue
04.2013 - Current
Advertising Sales Representative
Ely Echo
03.2012 - 03.2013
Showroom Sales Consultant
Ferguson Bath, Kitchen & Lighting Gallery
03.2004 - 06.2012
Associate of Applied Science - Fashion Merchandising And Management
Alexandria Technical College
High School Diploma -
Ely Memorial High School
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