Erin Mumm
Mexico,MO
Summary
Results-driven baker and decorator with strong customer service skills, attention to detail, and effective communication. Proven ability to manage inventory and create beautiful decorative orders, ensuring customer satisfaction and timely delivery.
Overview
19
19
years of professional experience
Work History
Baker, Decorator
The Cookie Club
Mexico, Missouri
02.2025 - Current
- Prepared a variety of cookies.
- Managed inventory levels of baking ingredients and supplies.
- Maintained cleanliness and organization of the baking area.
- Handled decorative orders promptly to meet customer deadlines.
- Created doughs and icings for various recipes.
Sales Member, Finisher
ChaCha's Hiland Bakery
Des Moines, IA
04.2022 - 12.2024
- Assisted customers with product selections and recommendations.
- Maintained cleanliness and organization of the bakery display area.
- Processed customer transactions efficiently at the point of sale.
- Decorate and stock donuts for the day's sales
- Prepare any and all frostings and fillings
Sales and Assembly, Head Decorator
Cookies by Design
Des Moines, Iowa
08.2007 - 04.2022
- Assist customers with selection and orders.
- Assemble orders for pickup and delivery.
- Bake orders.
- Designed custom cookie arrangements for various events and occasions.
- Prepare dough and icings.
- Stock.
Education
Phlebotomy - Phlebotomy
Des Moines Area Community College
Ankeny, IA 08.2012 - 11.2012
Des Moines Christian School
Des Moines, IowaSkills
- Baking
- Decorative techniques
- Food handling standards
- Allergen awareness
- Food safety and sanitation
- Inventory management
- Order processing
- Stock rotation
- Display case arrangement
- Customer service
- Cash handling
- Time management
- Attention to detail
- Problem solving
- Effective communication
- Creative design
- Product merchandising
- Opening and closing duties
Timeline
Baker, Decorator
The Cookie Club
02.2025 - Current
Sales Member, Finisher
ChaCha's Hiland Bakery
04.2022 - 12.2024
Phlebotomy - Phlebotomy
Des Moines Area Community College
08.2012 - 11.2012
Sales and Assembly, Head Decorator
Cookies by Design
08.2007 - 04.2022
Des Moines Christian School