Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erin O'Donnell

Killeen,TX

Summary

Dedicated employee well-versed in food and beverage operations as well as guest services. Successful at building relationships with customers to increase loyalty and repeat business. Professional Bartender/Server with extensive knowledge of spirits nd committed to building customer base by providing positive service experience. Handles Diversity well and Is quick to adapt.

Overview

10
10
years of professional experience

Work History

Admin Manager, Server, Bartender

Texas Roadhouse
Killeen, TX
08.2019 - Current
  • Trained employees in company and regulatory compliance requirements to promote conformance.
  • Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
  • Server, Bartender, Expo, Host, To-go Specialist -Trainer

Server

Pluckers Wing Bar
Killeen, TX
07.2018 - 07.2019
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.

Linecook and Server

Joe's Steaks Soda Shop
Philadelphia , PA
08.2016 - 07.2018
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
  • Kept register accurate through correct billing, payment processing and cash management practices.

Education

High School Diploma -

St.Huberts Catholic High School For Girls
Philadelphia, PA
06.2017

Skills

  • Team Leadership
  • Training and Development
  • To-Go Order Preparation
  • High-Volume Dining
  • Guest Relations Management
  • Quick Learner

Timeline

Admin Manager, Server, Bartender

Texas Roadhouse
08.2019 - Current

Server

Pluckers Wing Bar
07.2018 - 07.2019

Linecook and Server

Joe's Steaks Soda Shop
08.2016 - 07.2018

High School Diploma -

St.Huberts Catholic High School For Girls

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