Summary
Overview
Work History
Education
Skills
Timeline
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Erin O'Mara

Tully,New York

Summary

Dynamic and collaborative professional with experience at The Leaders Colab, adept in creating engaging content and enhancing brand strategies. Excelled in customer service and problem-solving, ensuring high satisfaction levels. Skilled in multitasking and clear communication, I bring a proven track record of supporting teams and driving projects to success.

Overview

4
4
years of professional experience

Work History

Intern

The Leaders Colab
Remote , NY
03.2025 - Current
  • Collaborated with graphic design and marketing teams to devise effective branding strategies.
  • Supported social media accounts by writing and posting content.
  • Worked efficiently and maintained professionalism in collaboration with leadership.
  • Drafted social media posts and created videos with eye for viral content strategies.
  • Created and edited content for the website, email newsletters, social media posts, and other marketing materials.

BARTENDER

Bottoms Up LLC
Buffalo, NY
02.2023 - 03.2025
  • Ensured smooth operations while catering to high volumes at events and busy periods.
  • Handled cash accurately, ensuring balance at shift close.
  • Cultivated dedicated clientele through exceptional service and engaging communication.
  • Ensured successful special events by quickly adjusting to the changing requirements of guests and clients.
  • Managed interpersonal issues with effective use of communication.

RETAIL SALES ASSOCIATE

Skicny
Tully, NY
11.2020 - 01.2024
  • Assisted with product selection to enhance customer satisfaction.
  • Enhanced shopping experience through maintaining cleanliness and organization in the store.
  • Assisted customers in finalizing purchases.
  • Processed returns and exchanges ensuring customer issues were resolved within company guidelines.
  • Instructed new staff on sales strategies and operational protocols, enhancing team efficiency.

Education

Bachelor of Arts - Communication

SUNY At Buffalo
Buffalo, NY
05.2025

Minor - Strategic Media Messaging

SUNY At Buffalo
Buffalo, NY
05.2025

Skills

  • Strong multitasking
  • Customer service
  • Clear and effective communication
  • Social listening
  • Teamwork and collaboration
  • Problem solving
  • Attention to detail
  • Critical thinking
  • Research

Timeline

Intern

The Leaders Colab
03.2025 - Current

BARTENDER

Bottoms Up LLC
02.2023 - 03.2025

RETAIL SALES ASSOCIATE

Skicny
11.2020 - 01.2024

Bachelor of Arts - Communication

SUNY At Buffalo

Minor - Strategic Media Messaging

SUNY At Buffalo
Erin O'Mara