Erin Perillo

• Coordinated communication between medical staff and patients to enhance service delivery.
• Scheduled appointments efficiently using electronic health record (EHR) systems.
• Managed patient records and ensured accuracy in documentation processes.
• Maintained inventory of office supplies and ordered replacements.
• Maintained inventory of office supplies and ordered replacements as needed.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Managed incoming calls and directed to appropriate department.
• Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.

• Managed communication between healthcare teams, facilitating efficient information flow for patient care.
• Coordinated patient admissions and discharges, ensuring timely processing of medical records.
• Scheduled appointments and procedures, optimizing daily operations within the unit.
• Maintained accurate patient charts and documentation, enhancing data integrity for clinical staff.

• Managed scheduling and appointment coordination for physicians, enhancing patient flow efficiency.
• Coordinated communication between medical staff and patients to ensure clarity of information.
• Assisted in maintaining accurate patient records using electronic health record systems.
• Streamlined office operations by implementing improved filing and documentation processes.
• Provided customer service support, addressing patient inquiries and concerns professionally.

• Managed scheduling for medical staff, optimizing workflow and resource allocation.
• Maintained accurate patient records using electronic health record (EHR) systems, enhancing data integrity.
• Facilitated communication between departments to support patient care and operational efficiency.
• Coordinated patient admissions, transfers, and discharges to ensure seamless operations.
• Oversaw daily administrative tasks, improving departmental organization and response times.
• Implemented process improvements that streamlined office procedures and reduced delays.
• Trained new staff on administrative protocols and EHR usage, fostering team competency.
• Developed standard operating procedures for unit activities, ensuring consistency in service delivery.
• Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
• Supported hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.
• Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.

Office Assistant for Pulmonology, Unit Secretary for the hospital.