Erin Phillips
Madison,CT
Summary
Reliable and upbeat Sales Associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
3
3
years of professional experience
Work History
Sales Associate
Banana Republic Factory Store
04.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Education
High School Diploma -
Daniel Hand High School
Madison, CT06.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Relationship Building
- Outgoing Personality
- Flexible Schedule
- Verbal/written communication
- Money Handling
Hobbies
- Filmmaking
- Faith Formation Teacher
- Mentored at Unified Sports
- Volunteered
- Part of a club
Timeline
Sales Associate
Banana Republic Factory Store
04.2022 - Current
High School Diploma -
Daniel Hand High School
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