Erin Probst
Gainesville,FL
Summary
I am a personable and dedicated employee looking to expand my skillset and start a career. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Twin Rivers Marina
Crystal River, FL
04.2022 - Current
- Supervised daily operations including scheduling shifts, assigning duties.
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
- Conducted regular inspections of vessels in the marina to identify potential hazards or damage.
- Implemented new procedures or systems to improve efficiency within the organization.
- Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
- Provided customer service support to address any issues or complaints from customers relating to their stay at the marina.
- Supervised dockhands to ensure proper maintenance of boats and docks.
Assistant Youth Minister
Harvest Church Of God
Citrus Springs, FL
12.2019 - 08.2023
- Instructed and mentored youth between ages 0 and 12.
- Researched best practices related to adolescent development and implemented them into programming.
- Partnered with parents and offered insights and resources for guiding youth in preferred directions.
- Organized and facilitated retreats, camps, and other activities for youth ministry participants.
- Developed strategies to engage youth with the church's mission and values.
Retail Sales Associate
Sandys Savvy Chic Resale Boutique
Gainesville, FL
09.2022 - 05.2023
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Operated point-of-sale systems accurately to process payments from customers.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Demonstrated knowledge of store products and services.
- Organized displays to attract customers and promote sales.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Shift Manager
Dunkin' Donuts
Beverly Hills, FL
05.2021 - 04.2022
- Enhanced operations and boosted productivity through employee training, coaching and assignments.
- Managed daily cash intake by counting out registers and tabulating profits.
- Enforced safety standards throughout the store including proper use of equipment.
- Helped employees accomplish tasks during peak periods.
- Resolved conflicts between staff members in a professional manner.
- Managed the scheduling of staff shifts to ensure adequate coverage at all times.
Administrative Assistant
Florida Medical Reimbursement Services
Ocala, FL
05.2019 - 09.2019
- Organized both physical and digital files and updated reports to coordinate project materials.
- Provided secretarial and office management support while building cooperative working relationships.
- Scheduled appointments, meetings and events for management staff.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Handled confidential documents in an organized fashion according to established protocol.
Education
Associate of Arts - Business Administration
Santa Fe College
Gainesville, FL12-2024
High School Diploma -
Crystal River High School
Crystal River, FL05-2022
Skills
- Employee Performance Evaluations
- Sales Monitoring
- Task Delegation
- Operations Management
- Employee Scheduling
- Staff Training and Development
- Product and Service Knowledge
- Project Management Abilities
- Employee Engagement
- Workload Management
- Customer Relations
- Team Motivation
- Complaint Resolution
Languages
English
Full Professional
Timeline
Retail Sales Associate
Sandys Savvy Chic Resale Boutique
09.2022 - 05.2023
Assistant Manager
Twin Rivers Marina
04.2022 - Current
Shift Manager
Dunkin' Donuts
05.2021 - 04.2022
Assistant Youth Minister
Harvest Church Of God
12.2019 - 08.2023
Administrative Assistant
Florida Medical Reimbursement Services
05.2019 - 09.2019
Associate of Arts - Business Administration
Santa Fe College
High School Diploma -
Crystal River High School
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