Erin Quick

My daily duties consist of helping customers recieve and deposit their funds, along with making sure they are satified with their service. Staying within balance standards on a daily basis. Having sole control over the ATM and Branch Money Vault. Opening and servicing customers account, f or example opening Deposit and Savings accounts, CD's, Saftey Deposit Boxes, helping set up online banking, Zelle, and occationaslly IRS's. Occationally closing accounts. Helping customers send wires and optimizing there funds on deposit. When the Branch Manager is away, making sure everything in the branch runs smoothly.

• Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
• Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
• Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
• Cross-sold bank products and services to meet customer needs and provide options.
• Enhanced client retention with proactive follow-ups and timely resolution of account issues.
• Contributed to a positive work environment, fostering teamwork among colleagues to enhance productivity levels.
• Worked closely with management to strategize sales techniques to increase branch production and customer service.
• Public Notery

Fulfilling shift manger duties, including helping customers find the right product and branch needed for their current project. Running the Commercial sales department as needed.

• Provided excellent customer service through clear communication, swift issue resolution, and thorough knowledge of products and services offered.
• Enhanced customer satisfaction with prompt and accurate fulfillment of parts orders for various vehicle models.
• Assisted with training new team members, sharing insights and best practices gleaned from years of experience in the field.

Assisting customers find everything they need while giving exeptional customer service. Operating the register and keeping balance standards. Assisting customers in the stores Starbucks, and bakery.

• Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
• Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
• Maintained tidy and organized store to comply with cleanliness standards.