Summary
Overview
Work History
Education
Skills
References
Timeline
Server

Erin Rall

Henderson,Nevada

Summary

Motivated worker experienced in the restaurant & cannabis industry. Proven track record of providing excellent customer service, ensuring all orders are served timely and accurately. Skilled in multitasking and problem-solving while maintaining a positive attitude in a fast-paced environment.

Overview

5
5
years of professional experience

Work History

SERVER

Gritz Cafe
Las Vegas, Nevada
05.2023 - Current
  • Provided excellent customer service by anticipating needs and responding promptly to requests
  • Greeted and accommodated guests, building positive experience from first interaction
  • Demonstrated ability to interact with customers in a friendly and professional manner

SERVER/BARTENDER

Dennys
Las Vegas, Nevada
10.2022 - 09.2023
  • Greeted and accommodated guests, building positive experience from first interaction
  • Demonstrated ability to interact with customers in a friendly and professional manner
  • Prioritized multiple tasks in dynamic environment and stayed calm and composed
  • Used good communication skills to reduce guest dissatisfaction
  • Checked in with guests throughout meal service, replenishing drinks and catering to additional requests

COCKTAIL SERVER

Tru Lounge
Phoenix, AZ
07.2021 - 09.2022
  • Developed positive relationships with regulars by remembering their preferences for drinks or food items
  • Performed opening and closing duties such as stocking supplies, cleaning the bar area, and setting up garnishes
  • Maintained friendly demeanor in chaotic atmosphere to fulfill customer requests
  • Educated customers on drink specials, food menus, featured items or promotions available

BUDTENDER

Jars
Phoenix, AZ
07.2021 - 09.2022
  • Developed strong customer service skills by efficiently assisting customers with product selection and providing knowledgeable advice about cannabis products
  • Educated customers and patients on products, methods of consumption and safety
  • Verified proper paperwork, documentation, and ID to comply with regulations
  • Displayed excellent problem solving skills when dealing with customer complaints or inquiries in a professional manner
  • Leverage POS system to enter profiles, verify data and process payments

Education

HIGH SCHOOL DIPLOMA -

Hobbs High School
Hobbs, NM
05.2017

Skills

  • Food Delivery
  • Beverage Preparation
  • Order Management
  • Bilingual
  • Point of sale operation
  • Strong Work Ethic
  • Multitasking

References

References available upon request.

Timeline

SERVER

Gritz Cafe
05.2023 - Current

SERVER/BARTENDER

Dennys
10.2022 - 09.2023

COCKTAIL SERVER

Tru Lounge
07.2021 - 09.2022

BUDTENDER

Jars
07.2021 - 09.2022

HIGH SCHOOL DIPLOMA -

Hobbs High School