Erin Ramsey
Fort Worth
Summary
Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
UT Southwestern Medical Center
08.2024 - Current
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Administered medications under physician's supervision.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Cleaned and maintained medical equipment following procedures and standards.
- Assessed, documented, and monitored vital signs for patients within outpatient setting.
- Positioned patients properly during examination or treatment for comfort and safety.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Assists clinic workflow and ensures adherence to policies and procedures; recommends and/or implements changes to improve workflow.
- Functions with other departments to assist patients and build good rapport
- Strong focus on improving Press Gainy scores by engaging patient, ensuring all questions have been answered, listening to feedback. Scores have risen for Dr. Gould as a result.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Handled general office duties to support administrative staff during peak hours.
- Performed preliminary physical tests to accurately record results in patient history summary.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Organized charts, documents and supplies to maintain team productivity.
- Maintained patient confidentiality in accordance with HIPAA regulations.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
- EMR experience in Epic and Mosaiq
- Room patients and obtain vitals
- Assists physician with minor procedures
- Preceptor for new staff
- Thoroughly screen patient schedule to ensure patients are scheduled in the appropriate time slot. Alert CSA staff if patient needs to be rescheduled with clear communication with patient
- Successfully completed Developing Beamer course at Radiation/Oncology.
- Super user for pregnancy test
- Think Lift Champion
Certified Medical Assistant
Texas Health Resources- Grapevine-Family Medicine
05.2021 - 09.2021
- Front office experience, including Epic
- Rooming patients
- Obtaining chief complaints and vitals
- Chart visit information
- Prepare rooms and patients for examinations
- Point of care testing, including Covid/strep swab, urinalysis
- Administer subcutaneous and intramuscular injections
- Maintain a positive, customer focus attitude towards patients.
Owner/President/Vet Technician
The Bunny Burrow Rabbit Rescue
08.2013 - 05.2021
- Respond to inquiries from potential adopters
- Educate adopters on proper animal care
- Ordering of all supplies needed including store inventory
- Perform administration and other rescue tasks
- Maintain all veterinary supplies and perform quality control on all instruments
- Handle scheduling of volunteers
- Administering injections and subcutaneous fluids
- Flush wounds/abscesses
- Remove sutures/staples
- Administer oral, ear, and eye medication
- Scheduled volunteers for weekly duty
- Managed/supervised a staff of 20 people.
Education
Medical Career Training
Bedford, TXSkills
- Clinical applications
- Sample collection procedures
- Treatment setup
- Inventory and supply management
- Insurance confirmation
- HIPAA protocols
Certification
- Certified Clinical Medical Assistant, B5L4G6G3, 2027-03-11
- BLS (CPR and ED) certified, AHA
Timeline
Certified Medical Assistant
UT Southwestern Medical Center
08.2024 - Current
Certified Medical Assistant
Texas Health Resources- Grapevine-Family Medicine
05.2021 - 09.2021
Owner/President/Vet Technician
The Bunny Burrow Rabbit Rescue
08.2013 - 05.2021
Medical Career Training