Erin Reed MSN RN
Auburn,NY
Summary
Quality-focused healthcare professional with several years' hands-on experience in clinical administration and patient care, advocacy and counseling. Talented at developing and actualizing strategies which streamline workflows and improve quality standards. Proven effective at guiding multi-disciplined healthcare teams to succeed in achieving patient outcome goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Clinical Manager
Centerwell Home Health
Liverpool , NY
04.2024 - Current
- Intervene on behalf of patients when necessary to ensure optimal outcomes.
- Collaborate with healthcare professionals to deliver high-quality patient care.
- Communicate effectively with staff members, physicians, and patients, employing active listening and interpersonal skills
- Perform QA of all chart audits to ensure POC development and OASIS accuracy.
- Responsible for overseeing a team of professionals and patients to ensure exceptional patient care.
Branch Director
Centerwell Home Health
Auburn , NY
07.2023 - 04.2024
- Responsible for a certified home health agency with a census of 200+ patients, 36 staff: including clinical and office staff
- 100% staff retention Promoting positive work environment with respect while holding staff accountable to expectations to provide efficient care
- Ensuring quality patient outcomes, patient care and achieve financial standards/goals
- Regularly evaluate employee performance and provide feedback.
- Promote high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
Clinical Manager
Centerwell Home Health Formally Kindred At Home
Auburn, NY
10.2021 - 07.2023
- Oversaw development of individualized treatment plans for each patient.
- Facilitated communication between medical personnel, patients and their families.
- Provided oversight of compliance with all federal, state, local regulations, laws and standards.
- Interviewed applicants and made recommendations for new hires.
Adjunct Nursing Lab Instructor
Cayuga Community College
Auburn, NY
09.2017 - 09.2021
- Instruct and evaluate undergraduate nursing students in the nursing lab
- Participate in education plans regarding lab competencies
- Evaluated student progress in the lab setting through observation and assessment of skill level development.
- Instructed students on the proper use of laboratory equipment and safety protocols.
- Attended faculty meetings pertaining to laboratory instruction policies and procedures.
- Provided feedback to students regarding their performance in the laboratory setting.
- Monitored student performance in the lab environment to ensure accuracy and safety regulations were followed.
Registered Nurse
Kindred at Home
Auburn, NY
09.2017 - 09.2021
- Precteptorship
- Proficient in wound care and assessments
- Audit charts and proficient in OASIS documentation per Medicare guidelines
- Weekend Baylor RN
- Provided patient care and education to patients with chronic illnesses.
- Utilized critical thinking skills to assess clinical situations quickly and accurately.
- Demonstrated ability to work independently as well as collaboratively within a team environment.
QAPI Manager
St Camillus Home Care
Syracuse, NY
01.2017 - 09.2017
- Quality Assurance/Audits
- Manager On Call responsibilities
- Implement education improvement methods
Registered Nurse Case Manager
Kindred at Home
Auburn, NY
06.2015 - 01.2017
- On call responsibilities
- Case Manage 30-40 patients
- Proficient in wound care, foley care, pleurx drains, wound vacs and etc
- Preceptorship
- Collaborated with physicians, social workers and other healthcare professionals to coordinate care for patients.
- Provided direct patient care and management of acute medical issues in a timely manner.
Education
MS - Nursing; AGPCNP
Keuka College
Keuka Park, NY11.2020
BS - Nursing
Keuka College
Keuka Park, NY12.2016
AAS - Nursing
Cayuga Community College
Auburn, NY05.2013
Skills
- Clinical documentation
- Patient care
- Healthcare collaboration
- Team leadership
- Effective communication
- Employee retention
- Time management
Certification
- NP-Adult Health License, #310108
- RN License, #675104
- BLS
Timeline
Clinical Manager
Centerwell Home Health
04.2024 - Current
Branch Director
Centerwell Home Health
07.2023 - 04.2024
Clinical Manager
Centerwell Home Health Formally Kindred At Home
10.2021 - 07.2023
Adjunct Nursing Lab Instructor
Cayuga Community College
09.2017 - 09.2021
Registered Nurse
Kindred at Home
09.2017 - 09.2021
QAPI Manager
St Camillus Home Care
01.2017 - 09.2017
Registered Nurse Case Manager
Kindred at Home
06.2015 - 01.2017
MS - Nursing; AGPCNP
Keuka College
BS - Nursing
Keuka College
AAS - Nursing
Cayuga Community College
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