Erin Richardson
Milan,Missouri
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Patient Services Associate
Northeast Missouri Health Council
Milan, MO
06.2020 - 02.2021
- Demonstrated exceptional customer service to foster welcoming and professional environment for patients.
- Collected forms, insurance card and co-pay to facilitate registration process and prepare patient for appointment.
- Provided patient with after-visit summary and scheduled next appointment to maintain continuous care and facilitate treatment plan.
- Investigated, triaged and resolved patient issues to encourage positive experience during patient visit.
- Collected patient co-pay and issued receipt to confirm payment.
Certified Nurses Aide
Sullivan County Memorial Hospital
Milan, MO
12.2021 - 07.2023
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Facilitated personal hygiene management, feeding and ambulation.
Licensed Practical Nurse
Sullivan County Memorial Hospital
Milan MO
07.2023 - Current
- Communicating changes in patient behavior or health status to nurses, physician's, and family members.
- Planning and managing patient care according to each individuals needs.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Administering medications.
- Maintaining accurate patient records.
- Applying and changing dressings.
- Taking and monitoring patient vital signs.
- Assisting with admission and discharge of patients.
- Assist physician's and Registered Nurses.
- Performs standard diagnostic procedures including EKG, phlebotomy, venipuncture.
- Communicates with patients and family members.
Education
High School Diploma -
Milan High School
Milan, MO05.2020
Certificate In Practical Nursing - Nursing
North Central Missouri College
Trenton, MO07.2023
Associate of Arts - Associates Degree in Nursing
North Central Missouri College
Trenton, MO05.2024
Skills
- Leadership
- Time Management
- Motivated
- BLS Certified, Expires 07/2024
- Goal Orientated
- Good Communication
- IV Certifed
Languages
English
Certification
- Licensed LPN
Missouri Licensed Number 2023035347
Awards
- 2017 FFA Assistant Officer
- 2018 FFA Reporter
- 2019 FFA Secretary
- 2020 FFA Area Proficiency Winner
- 2020 Missouri State FFA Degree
- 2020 American Red Cross Scholarship Recipient
- 2020 Putnam Co State Bank Scholarship Recipient
- 2020 Milan Athletic Booster Club Scholarship Recipient
- 2020 PEO Chapter X Scholarship Recipient
- 2021 FFA American Degree
- 2023 LPN Class Parlimentarian
Timeline
Licensed Practical Nurse
Sullivan County Memorial Hospital
07.2023 - Current
Certified Nurses Aide
Sullivan County Memorial Hospital
12.2021 - 07.2023
Patient Services Associate
Northeast Missouri Health Council
06.2020 - 02.2021
High School Diploma -
Milan High School
Certificate In Practical Nursing - Nursing
North Central Missouri College
Associate of Arts - Associates Degree in Nursing
North Central Missouri College