Erin Rountree
Hailey,ID
Summary
I've been in the travel business since 1991, and have lived in the Valley since 1981. I've seen the growth of the Valley and the airport firsthand. I live in Woodside, which gives me daily experience with air traffic. I've grown a $1 million sales business, and I know the travel industry very well. I believe I would provide a good perspective from the working class, which has seen and experienced the growth in the Valley, especially in air travel. I've lived in the Valley since 1981, and have been in the travel business since 1991. I've seen the growth of the Valley and airport over the years.
I have clients who travel both commercially and privately in and out of the airport. I live in Woodside and get to experience air traffic overhead on a daily basis.
I have grown a 1+Million in sales business and know the industry very well. I believe I would give a good perfective from the working class, that's seen and experienced the growth in the valley, especially in the air travel.
Overview
35
35
years of professional experience
Work History
Owner
Erin Rountree Travel Consultant
04.1990 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Trained and motivated employees to perform daily business functions.
- Interacted well with customers to build connections and nurture relationships.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Researched trends and current innovations to determine competition and develop competitive pricing points.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
Education
Bachelor of Science -
Westfield State University
Westfield, MASkills
- Customer Relations
- Small business operations
- Relationship Building
- Client Service
Affiliations
- MEMBER OF VIRTUOSO
Languages
Spanish
Native or Bilingual
Timeline
Owner
Erin Rountree Travel Consultant
04.1990 - Current
Bachelor of Science -
Westfield State University
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