Erin Sample
Austin
Summary
Dynamic Sales & Catering Coordinator with a strong background in executing successful events and managing client relationships. Known for leadership abilities that promote high service standards and guest satisfaction while maintaining budgetary constraints.
Overview
2
2
years of professional experience
Work History
Sales & Catering Coordinator
Cambria Hotel Austin Downtown
Austin
07.2025 - Current
- Coordinated catering events for diverse clientele, enhancing guest satisfaction and event success at a premier downtown hotel.
- Managed client communications, resolving inquiries to maintain high levels of satisfaction.
- Acting as a liaison between clients, sales, and operations staff to ensure smooth execution.
- Produced contracts, form letters, banquet event orders, daily reports, group resumes, and diagrams merged from the computer operating system DELPHI.
- Managed group reservations and billing, such as deposits and invoices.
Banquet Captain
Texas A&M Hotel & Conference Center
College Station
05.2024 - 07.2025
- Coordinated and executed banquet activities, including menu planning and on-site management, to create memorable experiences for guests.
- Led management of large-scale events, ensuring exceptional service delivery and guest satisfaction.
- Exhibited strong leadership skills, steering service staff towards high standards of hospitality and efficiency.
- Addressed guest inquiries and resolved issues, positively impacting overall event experiences.
Education
BBA - Business Management
Texas A&M University
College Station, TX12-2024
Skills
- Event coordination
- Budget management
- Client communications
- Customer relationship management
- Microsoft Office Suite
- Google Suite
- DELPHI
Timeline
Sales & Catering Coordinator
Cambria Hotel Austin Downtown
07.2025 - Current
Banquet Captain
Texas A&M Hotel & Conference Center
05.2024 - 07.2025
BBA - Business Management
Texas A&M University