Erin Sane-Aka
Spotsylvania,VA
Summary
Consummate Claims Associate knowledgeable in automobile insurance coverage, policy terms and conditions. Facilitates claims processing by cultivating productive relationships with stakeholders. Blends analytical and administrative acumen throughout investigations and recommendations.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Senior Claims Examiner
GEICO
10.2013 - Current
- Investigate liability by taking recorded statements and reviewing other evidence such as police reports, scene photos, and property damage
- Review medical bills and records and evaluate to offer settlement for injury claims
- Work with staff and fee counsel for claims in litigation
- Attended mediations and trials
- Reviewed answers to interrogatories
- Reviewed depo transcriptions etc.
Office Manager
IMPACT HOMES
04.2013 - 09.2013
- Managed a staff of 12 employees
- Recruiting, hiring, training manager
- Marketed to local businesses and developed partnerships
- Analyzed branch performances including review of all employees
- Trained and developed staff.
Store Manager
Allied Cash Advance
08.2011 - 04.2013
- Conducted store audits
- Did bank deposits
- Made schedules
- Followed P&L
- Processed customer deposit and loan applications
- Advertised and promoted campaigns
- Implemented policies and procedures
- Conducted collection calls by telephone and in person while ensuring code standards are attained
- Interviewed applicants for potential employment.
Sales Representative
AdcommDigitel
11.2010 - 08.2011
- Greeted customers as they come into the store
- Knowledgeable about all phones in the store
- Sold phones and repaired them
- Did bank deposits
- Opened/closed store
- Followed all rules and procedures
- Attended staff meetings and trainings.
Rappahannock Area YMCA
04.2010 - 08.2010
- Supervised a group of young children
- Created and implemented program activities which are developmentally appropriate
- Gathered supplies for the week
- Supervised other counselors
- Maintained safety and cleanliness standards
- Attended staff meetings and trainings
- Maintained positive relations with parents and other staff.
Office Manager
Ron's Lawn Service
01.2007 - 01.2009
- Prepared contracts between the company and the city for work to be performed
- Filed all documents, receipts, payments, etc
- Prepared all payroll
- Answered phones and scheduled appointments
- General office work.
Education
BS - Political Science
Old Dominion University
Norfolk, VA01.2003
Diploma - General
Panther Valley High School
Lansford, PA01.2000
Skills
- Auto policies
- Bodily Injury Claims
- Litigation
- Windows
- Organizational skills
- Computer skills
- Information management
- Time management
- Typing
- Customer service
- Microsoft Outlook
- Communication skills
- Store Management Experience
- Microsoft Excel
- Microsoft Word
- Clerical experience
- Filing
- Analysis skills
- Administrative experience
- Supervising experience
Certification
Claims Law
Additionalinformation - Qualifications
- Type 55 WPM
- Proficient in Microsoft Office
- Punctual and Responsible
- Able to multi-task with little supervision
- Capable of handling multi-line telephone system
- Work as a team player
Timeline
Senior Claims Examiner
GEICO
10.2013 - Current
Office Manager
IMPACT HOMES
04.2013 - 09.2013
Store Manager
Allied Cash Advance
08.2011 - 04.2013
Sales Representative
AdcommDigitel
11.2010 - 08.2011
Rappahannock Area YMCA
04.2010 - 08.2010
Office Manager
Ron's Lawn Service
01.2007 - 01.2009
BS - Political Science
Old Dominion University
Diploma - General
Panther Valley High School
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